COVID is like that Whack-A-Mole game at Chuck E. Cheese.  You know the one, the rodents pop up and you whack them back into their hole and then another one pops up in a faraway corner. No matter how focused you are on the matrix of holes, one rodent will always pop up. And as we exit the pandemic and travel begins to return, a rodent at the US Department of State has popped up.

C’mon, it’s not political, I am just using it as an analogy! But I had a client and her child looking to head to Europe later this summer and the kiddo needed a passport renewal (those pesky 5-year expirations) and then the mole reared its…

For years, I gave credit to Voltaire for sharing this sage advice. I later attributed this key reminder to the rightful author, Louis Pasteur. Regardless of who first came up with this “beauty,” it remains one of my favorite quotes.

In our current (soon-to-be post Covid-19) environment, I am hearing many agents say they are experiencing the debilitating phenomenon known as “overwhelm.” My fear is that these very same agents may resort to the age-old strategy known as WHP… which stands for “wishing, hoping and praying.”

Let me be quick to mention that I have nothing against making wishes when blowing out birthday candles, hoping for sunny 4th of July weekends, and praying for guidance from above when confronted with a life-changing decision. All three situations get…