If you’re seriously into gardening, the odds are that you might visited the annual RHS Chelsea Flower Show in London, but what you may not know is that between April and September, they organise 7 more wonder-filled gardening events in the UK. Four of them take place in April and May with four more spread across June, July and September. Five of them are in the London area with another on the edge of the Cotswolds and another in Cardiff. The Chatsworth and Tatton Park events are both in the northwest of England and, while it’s very easy to include them in a circular tour that starts and finishes in London, you can do your customers a big favour by booking them onto one of…

You’ve probably heard of the company founded by Torstein Hagen in 1997, which earned a Guinness World Record for christening the most ships ever in a single day, a whopping 16. In fact, Viking has more river cruise vessels operating in Europe than any other company, with more than 50 in the fleet.

Established in 1997, Viking River Cruises acquired KD River Cruises in 2000. The California-based company now operates a remarkable fleet of more than 60 river cruise vessels throughout Europe, Russia & the Ukraine, China and Southeast Asia, and Africa. And, that doesn’t include Viking’s award-winning ocean-going vessels, which debuted in the spring of 2015 with the launch of Viking Star. Viking’s current growth is also happening outside of Europe, with a new…

Biting the hand that feeds you makes no sense. It never has and never will. Although this reminder originated with pet dogs in mind, it also holds true when dealing with a sometimes-challenging customer base.

Treating your customers, any customer, as the enemy is less than intelligent. In fact, it is stupid, dumb and moronic, and shows a serious lack of understanding. Don’t fall prey to such behavior.

As bizarre as it sounds, the “me against you” selling mentality, more often than not, represents a common selling scenario. Sales shouldn’t and cannot happen this way. As Bob Dylan once reminded us in song, “The Times They Are a Changing.” Your clients have become pretty savvy over the years and now have a plethora of buying…