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Monday March 27, 2023

Editor’s Note — TRO wants to remind its Travelgram readers the articles presented here are meant to assist you in remaining informed and prepared to discuss travel news of the day with clients.


Destinations

Is This Mexico's Last True Pristine And Off Path Island Destination?
The Mexican Caribbean is such a wildly popular destination it’s hard to believe there are any untouched gems left to explore locally. From Cancun’s action-packed Hotel Zone to Lake Bacalar’s boutique luxury hotels, busy beaches and crowded tourist attractions have become…

The Best Ways To Get Around Kenya
From remote national parks and spectacular hikes to balmy coastal towns and the lively buzz of Nairobi, you'll want to experience all you can on a trip to Kenya. Whether you take a taxi or hop into a matatu (minivan), this beautiful country is a relatively easy place to get around…

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Tours and Activities

Are You a Potterhead? Here Are 7 Filming Locations You Can Visit
It’s hard to think of another literary franchise that has had as much of an impact on modern pop culture as Harry Potter has. At more than 500 million copies sold, it’s the best-selling book series of all time. The seven novels that comprise Harry Potter eventually became eight…

Utah Celebrates Over 700 Inches of Snowfall in Record Time — and Skiers Are Taking Full Advantage
Utah is living up to its tourism tagline of having the “Greatest Snow On Earth,” and there is plenty of it to go around as the state is now celebrating over 700” of snow so far this season. The record-breaking snowfall milestone officially happened at Utah’s Brighton Resort…

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Cruise

What Should I Wear At Sea? Here's What To Know About Cruise Line Dress Codes
When I was getting ready to take a cruise in October, there were a handful of items I made sure to pack: my passport, anti-nausea medicine, and a blazer and tie. The cruise line, Holland America Line, had advised me that during the transatlantic voyage from the…

Viking Announces New Paris & D-Day 80th Anniversary River Cruise — 5 Historic Stops You’ll Cherish
The Normandy Invasion, which began the liberation of Nazi-occupied France and ultimately led to the liberation of Western Europe by Allied Forces, began on June 6, 1944 — also known as D-Day. During the landings, more than 156,000 American, British, and Canadian forces…

Island Hopping Made Easy: 10 Best Cruises To Explore The Bahamas
The Bahamas is an archipelago of over 700 islands, and it's no secret that it's one of the most sought-after destinations in the world. With its crystal clear waters, white sand beaches, and abundant marine life, it's no wonder why people from all over the world flock to this tropical…

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Transportation

Delta Is Adding Mexico, Costa Rica, and Caribbean Flights from These U.S. Hubs
After recently announcing that it is adding new seasonal service from New York to Buenos Aires and Rio de Janerio, Delta Air Lines is now further expanding its service to Latin America and the Caribbean. The Atlanta-based carrier has unveiled plans to add more seasonal flights…

Jet Lag Hits Differently Depending On Your Travel Direction. Here Are 6 Tips To Get Over It
After a few difficult years of lockdowns and travel restrictions, people are finally winging their way across the globe again; families are being reunited and sights are being seen. Yet the joys of international travel often come with a side of jet lag, which can make it hard to initially…

Strike Over Pay Paralyzes Rail, Air Travel In Germany
Trains, planes and public transit systems stood still across much of Germany on Monday as labor unions called a major one-day strike over salaries in an effort to win inflation-busting raises for their members. The 24-hour walkout — one of the biggest in decades — also affected…

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Lodging

A Heritage Hotel Run By Princesses
As the bougainvillea-adorned gates opened and the smartly dressed footman greeted me, I was excited to see the palace for the first time. So too was my taxi driver, who had pulled over on three occasions en route to joyfully tell passing strangers where we were driving. The…

The 13 Best Hotel Porches in America
Kick back and enjoy the view at the best hotel porches across the country. In today’s busy society, it can often feel like travelers are constantly moving from one place to the next. People aren’t attuned to slowing down these days, but at these large, spacious, and often…

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Other and Odd

More Millennials Are Turning 40 — And They’re Changing Travel As We Know It
Middle-aged millennials have arrived. As more millennials — often defined as those born between 1981 and 1996 — turn 40, a generation long defined by youth transitions to a new phase in life. And they’re bringing their tech-savviness, social consciousness and spending habits…

Austrian President: Romania & Bulgaria Are Ready to Join Schengen
The president of Austria, Alexander Van der Bellen, has said that Romania and Bulgaria are ready to join the Schengen Area, disassociating himself from the country’s chancellor, Karl Nehammer, who said that he continues to remain against the Area expansion. Such e declaration…

Today in History

Great Alaska Earthquake
On March 27th, 1964, it was business as usual in the city of Anchorage, Alaska. At 5:36:14 p.m. local time, the ground began shaking violently. The ensuing 9.2 magnitude earthquake remains one of the most devastating…

Press Releases of Interest

The Longest-Ever U.S. River Cruise Introducing The Great United States: Cruise 20 States in 60 Days
Guilford, CT—March 27, 2023—American Cruise Lines is pleased to announce the longest-ever domestic cruise itinerary. The company’s new 60-day adventure, called The Great United States, explores 20 states, and spans…

Editorial Musings

How to Win Over a Client With Your Initial Email
by John Frenaye
Monday March 27, 2023

First impressions count. No debate. We are constantly being judged, especially in business. When someone first meets you for a business need, they ask questions. Will there be another meeting? Do I like this person? Do they seem trustworthy? For better or worse, today, most of the first “meetings” happen over email. And a good portion (if not the majority) will be from your mailing list. Are you making the right impression with that first contact? Or are you making mistakes right out of the gate that will sink your chances?

The open rate for the average welcome email is between 50% and 60%.

According to MailChimp, the average open rate for regular travel (and transportation) emails is just over…

  — Travel Research Online
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Publishers Corner

Taking it Personnel-ly
by Richard Earls
Sunday March 26, 2023

A travel professional I speak with frequently called me the other day to talk about an idea for an article. She wanted to write about the need for agents to continually update their skill set in destinations, technology and sales techniques. I told the agent that I was impressed that she was so deeply interested in continuing education, and I asked her if the other travel agents in her agency felt the same way. She indicated that some did, but in general most seemed content to do things the way they had always been done, to service the clients the agency ownership put in front of them and to clock out at 5:00. I asked the agent what motivated her, and I really liked her answer:…

  — Travel Research Online
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Mike's Monday Cup of Mo-Joe

Don’t Yell at Your Customers

… or do anything that can lead them to believe that they are not important to you.

Where to begin? So much material. So many messages. Mostly reminders of how not to do things.

I just spent a week filled with negative people. Whining couples conversing over their appetizers at a lovely restaurant. Little eye contact at Best Buy. No acknowledgment when you pull over to allow an oncoming car to pass through a narrow street first. Then, culminating with my insurance agent of nine years actually raising his voice at me when I asked him why he thought it was in his best interest not to return my phone calls…

  — Travel Research Online
Read the rest of this article »





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