How do you solve a problem like Maria? You don’t. In fact, you let Maria solve your problems.

On my recent Avalon cruise, I sat down with Maria Pascual to ask her about what she’s learned in the 31(!!) years with Globus. She reflected on her career with Avalon, the evolving demographics of river cruise guests, and how her team goes above and beyond to create a welcoming and unforgettable experience for everyone on…

Twenty years ago there was concern in the travel industry that not enough young people were becoming travel retailers. If trends were to continue, as the older generation retired it might leave the field with a shortage of competent retailers.

That wasn’t long after another fear had gripped the industry, the fear that new technologies and airline disintermediation would render the whole profession of travel retailer obsolete.

It’s always something, right? In the early 20th century, some worried that the supply of horses would not meet the needs of the growing…

It was a travel writer’s dream: sailing with 800 Dream Vacations franchisees and a slew of top travel executives. And while I have lots of great stories to tell about the travel advisors, I’m going to first share some advice on selling travel from four amazing women who spent the week with us: our hostess, Celebrity’s Katina Athanasiou; Vicki Freed, of sister company Royal Caribbean; Princess’s Carmen Roia, who will host the conference next year; and Debbie Fiorino of Dream Vacation/Dream Vacations parent World Travel Holdings

  — Travel Research Online
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