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Editor’s Note — TRO wants to remind its Travelgram readers the articles presented here are meant to assist you in remaining informed and prepared to discuss travel news of the day with clients.
Destinations
Iceland's Blue Lagoon Has Reopened to Tourists Following Closure Due to Volcanic Activity
Iceland's Blue Lagoon reopened over the weekend for the first time since closing over volcanic activity last…
— Travel+Leisure
These Are The Top 10 Safest Cities To Visit In 2024 According To New Survey
We've found ten of the safest cities to visit in 2024 ranked in a new survey, including Honolulu, Montreal, and…
— Travel Off Path
New travel system for Europe delayed again, to 2025
Americans traveling to Europe will eventually have to fill out online applications first — but the launch of that system has been delayed until…
— NBC News
Tours and Activities
Iceland's Guide to Skiing
Iceland, the continued hot-spot on travel lists and a conversation folks can’t stray from when they hear others talk about it. From the Blue Lagoon (One of the top 25 Wonders of the World) to the vast road-side waterfalls, glacier tours, puffins, sheep farms, fermented shark and the northern…
— Men's Journal
Cruise
Severe Weather Impacting Multiple Cruise Ships
Multiple cruise ships have itinerary changes and delays due to a bad weather system over the Bahamas and…
— Cruise Hive
Sneak peek at Seven Seas Grandeur, one of the world's most expensive cruise ships
What do you get when you mix superb design with loads of marble and glimmering lights, combine it with free drinks, tips, Wi-Fi and shore excursions, and, for good measure, toss in a suite that costs $11,000 per…
— The Points Guy
Marriott Is Giving Away a Free Cruise to Alaska or the Caribbean — How to Enter
Marriott Bonvoy and Celebrity Cruises are running a sweepstakes for a free cruise valued at up to…
— Travel+Leisure
Transportation
DOT Penalizes Southwest Airlines $140 Million for 2022 Holiday Meltdown
DOT ensured Southwest paid over $600 million back to passengers and issued record penalty – 30 times larger than any in DOT history – to deter other airlines from failing to protect customers during…
— U.S. Department of Transportation
Wow: Ryanair Is Now The World's Largest Airline By Market Cap
The budget airline has broken through barriers and beat some of the largest legacy airlines to secure the top…
— Simple Flying
Lufthansa Returns to Israel, But Delta Extends Suspension
The Lufthansa Group will be among the first carriers to return to Israel, with fights resuming on Lufthansa, Austrian, Swiss, Brussels and Eurowings airlines beginning January 8, 2024, the company announced on…
— Travel Research Online
Lodging
The 8 Best Ski Resorts In The World
It’s that time of year when your search history will be filled with variations on the phrases “top ski destinations”, “best ski resorts in the world”, and “great après-ski areas”. A ski holiday is, after all, the perfect occasion to don new snow pants that match your favourite wool sweater and model them out on the…
— British Vogue
Which Luxury Hilton Hotel To Stay At In London
With a multitude of Hilton group hotels to stay at within London, it can be hard to know where to start if you want to earn or redeem your Hilton…
— Forbes
Other and Odd
The biggest travel trends for 2024
From gig tripping to home swapping, these are the trends shaping travel in…
— Conde Nast Traveller
These are the top 10 busiest beaches in America, according to tourists
Is the beach crowded? These might be. Although naturally beautiful, these 10 beaches have been called the busiest in America by other…
— USA Today
Today in History
The President Takes A Wife
President Woodrow Wilson was the last President of the United States to become a widower while in office when his wife died of Bright's Disease. A few months later, his sister introduced him to Edith Bolling-Galt from Wytheville, Virginia. At age 58, President Wilson married the 43-year-old Edith on December 18, 1915. The couple took their honeymoon at Hot Springs, Virginia. During President Wilson's incapacity from a stroke,…
— Travel Research Online
Publishers Corner
10 Early Warning Signs of a Problem Client
by Richard Earls
Monday December 18, 2023
I want to end t his year by thanking our readers and sponsors for their support with one of my favorite columns.
Raise your right hand if you have ever had a problem client, the type of individual that made you reconsider your entire career as a travel professional. Keep your hands raised. Now, raise your left hand if you currently have a problem client. Even at this distance, I can see most of you have both hands in the air. Go ahead and lower your hands, you are going to need them to assist some of these clients to the door.
Problem clients eat away at vital and scarce resources. Throwing time and effort into a bad travel consulting…
— Travel Research Online
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Mike's Monday Cup of Mo-Joe
How to Rekindle Your Relationship with Dormant Clients
 When developing a game plan for growing your business, it is only natural to begin looking for new prospects in new opportunities.
The truth of the matter—you already have a boatload of names for you to begin reestablishing a relationship with at once. I’m talking about former clients who you are no longer doing business with.
The reason you don’t try to approach these former clients usually has something to do with the fact that you think you did something wrong along the way and that they are upset with you. Stop flattering yourself. In seven out of 10 cases this is not the…
— Travel Research Online
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