Booking travel online is just plain dangerous.  The allure of using a mouse and a few clicks to secure flights, accommodations, and exciting activities appeals to most people. But proceed with caution. Last week, “a few beers” with a friend turned into some type of man-splaining about what a travel professional can do. Man-splaining is not the phrase, but travel-splaining sounded stupid! He made a critical mistake somewhere in the fourth beer and asked me to cite specific examples of online problems.  And here’s what I said…

Artificial intelligence (AI) has increasingly become a much-discussed tool in the travel sector. For travel professionals, AI has the potential to revolutionize their daily workflow by streamlining tasks, improving customer service, and enhancing the overall travel experience for their clients. Most significant, however, has been the promise of increased productivity and time savings for travel advisors who feel the demands of content marketing stretch them to the limit, especially as solo practitioners.

Working with over 500 travel advisors currently, the team at the Voyager Content Portal has discovered many shortcuts and workflows that allow travel advisors to integrate AI successfully into their daily routines. Time spent researching, drafting, and proofing writing tasks can be greatly reduced, and the travel professional can more quickly produce a quality…

I’m sitting next to the bubbling water fountain at the Gaylord Opryland Conference Center in Nashville, TN. I have just completed three presentations and by the audience reaction, and the size of each crowd, I am considering this trip a success. Did I mention my programs were scheduled for 7 am, and each one was filled to capacity. This speaks volumes for the professionalism of these travel agents and their interest in becoming more skillful at what they do. I recognized them and saluted them for their commitment in growing their businesses. Did I mention we started at 7 am?…