ABC. In grade school, it was the alphabet. But, as relatively mature adults in the travel industry, it takes on a new meaning. And you know how we all love acronyms, so here is one more to add to your dictionary.

Always. Be. Closing.

As a travel agent, closing a sale is the final step in securing a client's booking and ensuring their satisfaction with your services. It is a crucial moment that requires skill, confidence, and knowledge. While there is no one-size-fits-all approach to closing sales, several strategies can help you maximize your chances of…

Saturday, April 22, is Earth Day. As late as 1986, coal miners in the UK still carried canaries to detect carbon monoxide fumes in the mines. If the canary died, trouble was afoot. These days, the World Wildlife Federation publishes a "species directory" - a list of endangered, vulnerable, and threatened animals and I find it ironic that the list has not been expanded to include humans. Perhaps it would be wrong to list humans under both threatened species and causation because no doubt there is a self-destructive gene somewhere in the human DNA spiral, and it seems to be expressing itself with increasing regularity.

So what has this to do with the travel industry?

  — Travel Research Online
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If you're a travel advisor or know someone who is, then you may have heard of HAR's Travel Advisor Survey. For those who are unfamiliar, this survey is the only one of its kind that profiles different advisor segments, including income, fees, business operations, demographics, and career…

I have been known to suggest that when somebody crosses your mind for no apparent reason, it would be in your (and their) best interest to contact them… sooner rather than later.

  — Travel Research Online
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