Making mistakes is fine, ordinary and to a certain degree, expected—once. But when you fail to learn from them, you can be in a world of trouble.

So how can you prevent yourself from falling into the mistake trap again? Get out a notebook and pen or pencil and follow along:

Write Down What Went…

Recently, I was speaking to a colleague about a new salesperson he had just employed. The salesperson was complaining the company did not have a  presentation brochure. If only the company would produce a professional presentation, the salesperson assured his boss, the sales would come flying through the door. My friend wanted to know what I thought, and I told him.

Good sales materials are important, but more important are the clients' needs.  Company-produced literature, particularly in a 1:1 scenario like travel consulting, was secondary to speaking intelligently and compassionately with the…

It is a land with little soil, where 96% of its mass is covered in ice, with no indigenous people, no indigenous government. No economic activity exists, except for that in small isolated encampments of scientists and from the incursion of tourism to the island continent. (Read…

Solo travel has become increasingly popular in recent years as more and more people are choosing to explore the world on their own. While it can be an incredibly rewarding and liberating experience, there are also certain considerations that need to be taken into account. The concept of solo travel is sometimes misunderstood  (Read…

I know you are good. I know you are smart. I know you have accomplished a lot. But I also know you can get better. I know you have a lot more to learn. I know you must get better.

  — Travel Research Online
Read the rest of this article »