Today is Labor Day. It is a National holiday that is to “celebrate the works and contributions of laborers to the development and achievements of the United States.” And while we are not considered “laborers” in one sense, the travel industry has been laboring for the past 18 months and quite frankly, we deserve a break.

In my near quarter-century of being in the travel industry, I can safely say that the past year has been the most challenging. As I look back over the past 25 years I recall (in no particular…

Michael was born and raised in the south suburbs of Chicago. He attended Northern Illinois University where he received a BS in Biological Sciences. It didn’t take him long to realize the routine of scientific testing work didn’t match with his personality.

Following a 29-year career working for the airlines in increasing sales roles, Michael joined Sky Bird Travel & Tours in 2015 as Sky Bird’s first Business Development Manager. As the sales team grew, Michael took on the role of Director as well as overseeing the Customer Service division. He is often the face of Sky Bird at industry events and the voice of Sky Bird on webinars featuring our WINGS booking…

Today I want you to think about the word “useful.”

I believe that by just thinking about this word, your contribution to your prospects and clients is bound to improve. By following your thoughts and becoming “more” useful your life will immediately change for the good.

Question: Are you useful? Are there opportunities for you to become more…