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Monday February 22, 2021

Editor’s Note — TRO wants to remind its Travelgram readers the articles presented here are meant to assist you in remaining informed and prepared to discuss travel news of the day with clients.


Destinations

U.S. travel restrictions with Canada and Mexico extended through March 21
DHS cites ongoing concerns with the COVID-19 pandemic, the extended restrictions affect land borders in the United States, Canada and…

Los Cabos Tourism Recovery Now Leads Mexico Beach Destinations
Hotel occupancy plummeted across Mexico’s beach destinations in January but Los Cabos is fairing better than most. According to data published by the Ministry of Tourism, Los Cabos hotel occupancy was down the least when compared with other popular beach…

Top 10 ecotourism destinations around the world you need to visit
From Malaysia and Philippines to Sweden and Iceland, here is a round-up of the top best ecotourism destinations around the…

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Tours and Activities

Virtual tours of Southeast Asia to get you ready for holidays again
Although Singapore, Bali and other Southeast Asian destinations are still closed to tourists, virtual tours will put you in the mood for when flying takes off again. Here are the some of the…

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Cruise

How do cruise ships work?
Ever wonder how a cruise ship works? A new cruise ship costs well over one billion dollars, and will only last a cruise like around 20 years. There are then costs for maintenance, food, fuel and crew…

After a Lost Year, Cruise Lines Are Pulling Out All the Stops for 2021 — Here's What to Expect
We're all anxious to get back to sea. The proof? When Royal Caribbean put out a Facebook call for volunteers to help test out the line's stringent new COVID-19 protocols, more than 100,000 cooped-up explorers raised…

Crystal Cruises requiring COVID-19 vaccines for all passengers
Crystal Cruises announced it had updated its health and safety protocols to include a required vaccine for guests on…

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Transportation

I flew on the 2 largest US airlines in 2021 and couldn't believe how much better Delta was handling the pandemic over American
American Airlines and Delta Air Lines have different opinions about health and safety, with one choosing to block seats and the other filling…

United Airlines flight safely lands after dramatic engine failure caught on camera
United Airlines flight 328 experienced a dramatic-looking engine failure just after takeoff from Denver International Airport on Saturday afternoon. Videos and images showed flames and smoke coming from the Boeing 777’s right…

American Airlines Launching New Routes to Turks and Caicos, Saint Lucia
American Airlines is launching new routes from New York to both Providenciales, Turks and Caicos and Saint…

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Lodging

The Best New Hotel Openings of 2021
After months of closed doors and battened hatches, it’s a pleasant change of pace to write—optimistically, looking ahead to the start of spring—about new hotel openings for…

New hotel quarantine rules for air travellers are now in effect. Here's what you need to know
Beginning Monday, most air passengers entering Canada must comply with new travel measures, including a pricey hotel quarantine. The new regulations are off to a bumpy start, with complaints from some travellers that they can't get through on the government phone line to book their…

Other and Odd

9 Tips For Organizing A Successful Group Trip
Exploring the world with a group of friends enhances your travel experiences while solidifying friendships along the way. From planning tools to hiring tour…

Delta provides at-home Covid test kits for departing passengers
Delta is making it easier for its US customers to navigate evolving travel requirements with new Covid testing options and digital…

Today in History

The United States Purchases Florida
Spain was losing its grip on its New World territories. Years of war and tension with England and France had left the Spanish empire without the means to firmly control its colonies. General Andrew Jackson, while fighting the First Seminole Wars against Native Americans in Georgia, had on occasion attacked and captured Spanish forts in Florida without provocation. When Spain was unable to retaliate, President John Monroe and his Secretary of…

Editorial Musings

Never Underestimate Tomorrow’s  Client
by John Frenaye
Monday February 22, 2021

Over the past year, many of us on TRO have offered advice on how to move forward through and beyond the COVID-19 pandemic. With each new day we know something more and that advice has changed, and likely will continue to change as what we are going through now is (to use tired phrase) unprecedented. But one piece of advice that rang true 100 years ago, 2 years, ago, today, and will ring true especially in the future is to never underestimate your client.

Tomorrow’s client will be much more aware, and dare I say educated, than you will be. They will have a pre-determined destination, or experience, or budget in mind, and you will need to work within those parameters. In a way, this is…

  — Travel Research Online
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Publishers Corner

Empathy and Sales
by Richard Earls
Monday February 22, 2021

As a nation, we are a jaded lot. From Willy Loman to the used-auto hucksters in countless movies, the public in general holds sales people rather low on the scale of esteem. Indeed, most of the people you encounter are so afraid of being "sold" something that they refuse to speak with sales people when they enter a store or walk onto a car lot. "I'm just looking" is used as the warding spell against the sales person, and woe to the one who persists beyond that point.

Most travel consultants share this cultural bias against "sales." Ironic, isn't…

  — Travel Research Online
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Mike's Monday Cup of Mo-Joe

Getting in Position to Win

An accident on the last lap of the Daytona 500 resulted in victory for driver Michael McDowell, who had no chance to win up until then. After 498 miles of racing, this driver found himself "in position" to take advantage of a last lap pile up. The result was a trophy and a large sum of money.

The lesson was glaringly clear. If you ever want to have a chance to win as a result of the unexpected, you had better find a way to get yourself in “position." Opportunities often evaporate as fast as they appear. You must be able to respond in a flash before giving your opponent room to…

  — Travel Research Online
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Upcoming Training Opportunities


Health and Wellness in Argentina

Health and Wellness in Argentina

Wednesday, March 3, 2021 at 1 pm EST/10 am PST

Aerolineas Argentinas invites you to discover health and wellness travel in Argentina.

Register Now ➠


Universal Orlando Resort’s MARDI GRAS 2021: International Flavors of Carnaval

Universal Orlando Resort’s MARDI GRAS 2021: International Flavors of Carnaval

Tuesday, February 23, 2021 at 1 pm EST/10 am PST

Mardi Gras served up a whole new way! Join Cynthia Holmes to learn all about Universal Orlando Resort’s new Mardi Gras event and what’s changed this year. She’ll also be covering what new amazing promotions we have running that your clients can take advantage of, and more!

Register Now ➠







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