An important presentation for travel advisors…

I am not wearing my “feel-good” hat today and trying to make the world a better place by simply putting lipstick on a pig. We are all facing the most challenging times of our lives. Make no mistake about it. We have been, and will continue to be, in for some rough…

I would hope the government would have better things to do than to tighten the screws one more time on the right of Americans to travel to…

Working in travel in this COVID environment is difficult in so many ways. There’s the slowdown in bookings, the uncertainty of when this will end, and the seemingly constant stream of bad news about the virus.

If you spend too much time on social media, it’s even worse. The barrage of posts from friends and colleagues about new cases, infectivity rates, or studies by this group or that one, can spiral you into a COVID depression. Not only is it dizzying, but sometimes it’s hard to know what’s real and what…

Chargebacks, cancellations, refunds, vouchers, impossibility of performance, Acts of God, and now COVID-19, as well all sorts of other terminology that most travel agents have never had to deal with, have shaken the Tourism Industry as never before. Agents, tour companies, and suppliers are dealing with events simply unimaginable and unforeseeable, resulting in the need to turn to the legal industry and governments for solutions. Those solutions, when viable, revolve around laws, previous case histories, and, most important, contracts and the interpretation of the terms and conditions contained or implied in those…