Editor’s Note — TRO wants to remind its Travelgram readers the articles presented here are meant to assist you in remaining informed and prepared to discuss travel news of the day with clients.
Destinations
Cancun Has Become One Of Top Destinations in The World During the Pandemic
Cancun has become one of the most popular destinations in the world during the pandemic and more airlines are adding connectivity to keep…
— Travel Off Path
The Philippines revealed as 100th destination to receive WTTC Safe Travels stamp
The World Travel and Tourism Council (WTTC) has announced that in just three short months, 100 destinations are now using its ‘Safe Travels’ stamp, with the Philippines becoming the official 100th destination. The widespread adoption of the stamp demonstrates that WTTC and all its global members have the safety and hygiene of travellers as their top…
— Australasian Leisure
Hawaii tentatively reopening to tourists October 15
For the fourth time in as many months, the state of Hawaii announced plans to reopen to tourists who have negative Covid-19 test…
— CNN
Cruise
Tests, masks, temperature checks: 'Healthy Sail Panel' submits 74 COVID-19 cruise recommendations to CDC
It's not news that cruising will be different when ships return to U.S. waters as cruise operators seek to ensure passengers' safety. But the question of just what a cruise vacation will look like in the COVID-19 era has lingered during a more than six-month industry-wide…
— USA Today
Carnival Cruise Line Terminates Thousands of Crew Members and Senior Shipboard Officers
Carnival Cruise Line is taking steps to terminate and/or not renew the contracts of employment of several thousands of officers and crew members throughout its fleet, according to several crew members who wish to remain…
— Cruise Law News
Royal Caribbean CEO warns of anti-cruise group using CDC website to try to extend no sail order
According to the CEO of a major cruise line, an anti-cruise group is attempting to flood the CDC website in an apparent attempt to pressure the organization into extending the no-sail order. In an attempt to counteract the group’s efforts, the CEO is asking fans of the cruise line for…
— Fox Travel News
Transportation
Airline CEOs plead with Washington as layoffs loom
The race to prevent massive airline layoffs in October is heating up with CEOs and union leaders pleading with the White House and Congress to reach a deal for more industry…
— The Hill
Covid-19 Can Spread On Long Airline Flights, Per Two New Studies
While the airline industry has touted flying as a low-risk activity during the coronavirus pandemic, two new international studies strongly suggest that Covid-19 is transmissable on long-haul airline…
— Forbes
Spirit Airlines reiterates mask policy, CDC standards after passenger refuses to swap gaiter
Spirit Airlines reiterated its policy of wearing only masks approved by the Centers for Disease Control and Prevention after a passenger refused to wear anything other than his neck gaiter, which does not meet CDC standards.…
— USA Today
Lodging
Hawai‘i Hotels Continue to Struggle in August
The hotel industry in Hawai‘i continues to struggle mightily amid the COVID-19 pandemic, as August numbers dipped significantly year over…
— Big Island Now
'Tsunami' of hotel closures is coming, experts warn
The Luxe Rodeo Drive is the first L.A.-area luxury hotel to go out of business because of the pandemic. An unusually high loan delinquency rate may mean more hotel closures are likely to…
— LA Times
Other and Odd
LEGO Butlers, Bird Whisperers, And Sandcastle Concierges: 33 Surprising Hotel Jobs
The traditional hotel concierge can do a lot to help guests have an excellent stay. They can score hard-to-get reservations or front-row-seat tickets and point the way to the best a destination has to offer. In the past few years, however, hotels have been stepping up their “concierge game” as they seek to meet the needs of a well-connected and more demanding traveling…
— Forbes
Morocco to Reopen Borders to Travelers From U.S., 66 Other countries
Morocco has seen nearly 80,000 coronavirus cases and nearly 1,500…
— Travel+Leisure
Today in History
The Hobbit
On this day in 1937, J.R.R. Tolkien published The Hobbit, or There and Back Again. The story follows the character of Bilbo Baggins as he goes on a quest with other of the inhabitants of Middle Earth to capture treasure guarded by the dragon, Smaug. On his way, Bilbo stumbles onto the One Ring, a powerful artifact from another age that is the centerpiece of Tolkien's Lord of the Rings trilogy. The Hobbit received wide critical acclaim and is today the topic of much discussion and debate both in popular culture and in scholarly circles.…
— Travel Research Online
Editorial Musings
Walt Disney really knew what he was talking about
by John Frenaye Monday September 21, 2020
Walt Disney lef t an incredible legacy behind when he passed away in 1966. Disney defined what great customer service is in the hospitality industry and crafted a conglomerate that I the envy of most every business.
If I had been in the travel industry when he was alive, you can be sure I would have gone to the ends of the earth to hear him speak or to (gasp) meet the man behind the mouse. Maybe not...I would have been 5, but you get the idea!
Why? Just take a look at some of his “isms”, and (my comments) and tell me these cannot be guiding principles for your travel…
— Travel Research Online Read the rest of this article »
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Publishers Corner
Ex Fida Bona
by Richard Earls Sunday September 20, 2020
Ex Fida Bon a is Latin for "good business norms." Last week TRO produced a webinar entitled “Don’t Let a Crisis go to Waste”. The webinar had its origin in an article in TRO by Richard D’Ambrosio. Like many good articles, I think Richard’s was a starting point. Listen to it with the slightly abbreviated podcast below, or watch it on our webinars page. This first webinar did a good job of stating the problems. Now, it is time to find some solutions. As a result, TRO is launching a series of webinars, articles and online-courses in travel law, accounting and insurance. We want to be a major part of bringing us all out of…
— Travel Research Online Read the rest of this article »
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Mike’s 1-Minute Marketing Memos
Clarity of Intention
“Clarity of intention propelled by enthusiasm is the most potent combination known to humankind. It is the basis of all accomplishment.” - Author…
— Travel Research Online Read the rest of this article »
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Upcoming Training Opportunities

Are you ready to enjoy Argentina?
Wednesday, October 7, 2020 at 1 pm EDT/10 am PDT
This time, Aerolineas Argentinas’ webinar will focus on tours and activities to enjoy that can be explored in many different ways. You will learn everything that you need to know to create an unforgettable experience for your clients, as well as Aerolineas Argentinas’ great flight connectivity within the country. This will help you to put together the best itinerary for your passengers.
Register Now ➠

Learn how to help your clients DriveAmerica and generate bookings of $5,000-$10,000 or more
Wednesday, September 23, 2020 at 4 pm EDT/1 pm PDT
Join AmericanTours International (ATI) to learn about their recently launch DriveAmerica domestic travel campaign. ATI is a 40+ year old wholesaler that serviced some 500,000 travelers throughout North America in 2019. ATI will be joined by Zion and Bryce Canyon National Parks in this webcast. First, Joyce Kelly from the Zion Tourism Office and Lance Syrett of Ruby's Inn Bryce Canyon will explain what's new in their destinations, focusing on what makes Zion and Bryce particularly appealing in the Covid era, and what kinds of experiences visitors can look forward to during the extended travel season this fall. Then ATI will showcase how travel professionals can be easily plan and book high value road trips through their DriveAmerica platform, they will feature the newly created Zion, Bryce, and Beyond experience, as well as over 100 curated DriveAmerica itineraries that are completely customizable. ATI will also demonstrate how travel professionals can use the platform to design and save their own road trips packages, which can be easily marketed to their clients.
Register Now ➠

Blue-Roads Touring the Experts in Small Coach Touring
Tuesday, September 22, 2020 at 3 pm EDT/12 pm PDT
Join us for an overview of our European Tours for the 2021 Season with Blue-Roads Touring. We will discuss the Blue-Roads Difference that will entice your clients to want to travel with us. Blue-Roads touring, we’ve spent over 30 years creating these kinds of small group tours. We know that the best kind of adventure is one that introduces you to local experiences and sights while providing you with the time and space to explore independently. We have recently been granted the Safe Travels by the World Travel and Tourism Council.
Register Now ➠
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