Egypt has always been a draw for travelers. The monuments of ancient civilizations stand as rugged reminders of empires and cultures passed. These grand palaces, temples, and tombs are tremendous feats of engineering – milestones in the history of the world. Which brings us to Luxor. The Luxor Temple and Karnak are sites to behold, to wander about in awe of its hieroglyph-covered walls and columns… a magnificent museum open to the elements.

When I first began promoting sales and marketing seminars back in the late 80’s, I remember one element of my programs featured “Client Retention.” The statement that caught the attention of most participants was when I boldly stated that “all customers were not the same, and you did not have to treat them all the…