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Thursday October 10, 2019

Editor’s Note — TRO wants to remind its Travelgram readers the articles presented here are meant to assist you in remaining informed and prepared to discuss travel news of the day with clients.


Destinations

How Typhoon Hagibis may affect Japan travel
As "violent" Typhoon Hagibis threatens to wreak havoc in Japan, travelers may find themselves having to change plans at the last minute. The typhoon, which is the strongest of the 2019 season thus far, is expected to make landfall in Japan on Saturday, October 12. The United States Joint Typhoon Warning Center has classified Hagibis as a "super typhoon," on par with a category…

18 holidays for 2020 you need to book right now
There are two types of traveller. Those who fly by the seat of their pants, booking flights at the last minute and shrugging enigmatically when asked where they’ll stay when they land –and those who break into a cold sweat at the idea of such antics. If you are the sort of holidaymaker who heaves a blissful sigh of relief knowing your travels are pre-booked well in advance, autumn is…

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Tours and Activities

Black Travel Vibes: This Bali Animal Adventure Is A Walk On The Wild Side
There’s no doubt about it, travelers love Bali. Despite the 24-hour+ flight time, people just can’t stay away from the island’s lush rice paddies, awe-inspiring temples, sandy beaches, and cultural vibes. It’s constantly at the top of many travel wish lists, and that’s not changing anytime soon. However, one thing you don’t see too often as you scroll through seemingly endless Bali photos on…

Hanoi to shut down 'train street' cafes
Authorities are clamping down on the cafes that line one of Hanoi's most famous roads, citing overtourism and safety concerns. On an Old Quarter thoroughfare, known as "train street," locomotives rumble down an active track just inches away from homes and other buildings. The juxtaposition of train tracks and residential housing has made it hugely popular among travelers. But the…

Disney World Skyliner gondola mishap leaves 3 people hospitalized: report
Three people were reportedly hospitalized and released after an apparent mechanical glitch at Walt Disney World’s new aerial gondola ride trapped riders for hours on Saturday night. No injuries were reported in the incident. Officials for Disney have not said when the temporarily-shuttered attraction may open again. On Oct. 5, shortly after 9 p.m., an image of a gondola pile-up at the theme…

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Cruise

‘At a certain point, you just lose it:’ Passengers revolt and riot aboard Norwegian Spirit cruise ship
The disappointment started mounting the first day of a two-week Norwegian Cruise Line voyage in Europe. So by the time the Norwegian Spirit had diverted to several alternative ports — spending extra unplanned days at sea — passengers were on edge. They had already missed out on Iceland, the trip’s main attraction. By Monday, a week and a half in, travelers were gathered with…

Carnival passenger critically injured after falling onto lower cruise ship deck
A 23-year-old man aboard the Carnival Valor cruise ship this week fell off a railing where he was sitting onto a lower deck, sustaining serious injuries. "Carnival Cruise Line can confirm that a 23-year-old male guest sailing on Carnival Valor was injured on board and, after being evaluated by the ship’s medical team, it was determined that he required further evaluation and treatment,"…

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Transportation

Women Who Went The Extra Mile To Avoid Air Travel
A survey conducted by Swiss Bank UBS earlier this month revealed one in five people are choosing to cut back on flying. According to the BBC, UBS reached out to more than 6,000 people in the UK, US, Germany, and France in May 2019 and their findings show that over the past year 21% of people asked had chosen to reduce the number of flights they were taking, due to the climate…

Man Detained After Forcing Himself Onto American Airlines Flight
A man who tried to force himself onto an American Airlines flight in Miami on Monday was detained by local police. According to CNN, the unidentified man tried to forcibly board American Airlines Flight 1060, between Miami and Newark, by running past the gate agent and onto the plane. Apparently, the man had a ticket for the flight but his bizarre behavior prompted gate agents to call the police.…

How Airlines Are Offsetting Their Own Carbon Footprint
There's no doubt that 2019 has been a watershed year for the global collective conscience, a series of ticking truth bombs triggering a mass epiphany that every one of our actions counts. Never before have so many vowed, researched how, and debated ways to buy better, eat better, and travel better. On the latter, the most contentious question of all is: How do we fly better? That air travel is…

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Lodging

This Lisa Frank Pop-up Hotel Room Was Made For ‘90s Kids — and It Comes With Cute Folders and Snacks
Welcome to the hotel room that’s like living inside your old 90’s trapper keeper. Every tween’s favorite psychedelic colored brand from the 1990s, Lisa Frank, partnered up with Hotels.com to grace the world with this bright, colorful, and totally rad hotel room in the Barsala hotel in Los Angeles, Cosmopolitan reported. The luxurious stay is pretty much everything you’d want in an upscale…

10 of the best small ski resorts in Europe
Port Aine is a lovely ski resort with 22 pistes, reaching a height of 2,440 metres. As with many small Spanish resorts it is only busy at weekends, so during the week you can enjoy deserted beautifully groomed pistes, with lovely off-piste challenges as well. Food and drink prices are very low, and the people really welcoming. Lift passes at €65 for two days are great value, or just €3 if, like me,…

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Other and Odd

A World Of Knowledge: Reasons Why Smart Travelers Need Smart Travel Agents
A few years back, I owned a travel agency in the small town in which I live. As small towns are, just about everyone knew me and knew that I had a travel agency. An acquaintance called one day and said that she had booked travel through an online discount booking agency. When she had to cancel the trip at the last minute, the online agency wouldn’t refund her money. She wanted…

Detroit woman completes quest to become first black woman to visit every country
Some people set records by jumping the highest or running the fastest. But for Jessica Nabongo, a UN employee turned travel blogger, it's by becoming the first black woman to visit every country on Earth. She set out to visit all 193 countries in the world in 2016, and on October 6 arrived the last on her list, Seychelles, according to a post on her Instagram page. She also clocked up…

Today in History

The Resignation of Spiro Agnew
On this day in 1973, Vice President Spiro Agnew resigned from office. Agnew pleaded nolo contendere to criminal charges of money laundering and tax evasion after the revelation that he accepted bribes while governor of the state of Maryland. Agnew was consequently disbarred in Maryland. His…

Mike's Morning Missives

Customer Service Rationale

It never ceases to amaze me why so many companies still do not pay more attention to the nuances tailored to make their customers feel more comfortable. Every single week, the world provides me with a number of new stories that have me scratching my head in disbelief.

I won’t bore you with my tales of whoa, but I will remind you of four facts that I hope you will give some serious…

  — Travel Research Online
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Upcoming Training Opportunities


Australia & New Zealand Guided Vacations: AAT Kings NEW 2020-2021 Brochure, Product and Destination Update

Australia & New Zealand Guided Vacations: AAT Kings NEW 2020-2021 Brochure, Product and Destination Update

Tuesday, October 15, 2019 at 1 pm EDT/10 am PDT

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Thursday, October 10, 2019 at 3 pm EDT/12 pm PDT

As one of America’s leading and largest air travel consolidators, Downtown Travel deals with travel agents and airlines all day, every day. We heard the need to simplify the searching, booking, and ticketing process so that agents can concentrate on supporting their customers instead of fighting computer screens and telephones. For this reason, we are happy to announce our revolutionary new booking engine TheBestAgent.Pro. The engine provides the greatest variety of Net and Published fares offered by any air consolidator and allows users to ticket 24-7 themselves. Our simple and intuitive platform is completely point and click and built to be enjoyed by both the tech savvy and the less technically inclined alike. Gone are the days of blue screens with blinking cursors and telephone hold times.

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