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Wednesday September 25, 2019

Editor’s Note — TRO wants to remind its Travelgram readers the articles presented here are meant to assist you in remaining informed and prepared to discuss travel news of the day with clients.


Destinations

“Dangerous” Travel Destinations You Shouldn’t Fear
You see it in the news all the time. Headlines are warning travelers from visiting certain destinations because of high risks. Those risks can be crime, disease, terrorism or something else. However, a lot of these risks aren’t really that likely to impact you. Unfortunately, one well-documented incident can lead to a destination getting a completely bad rap. This is even if that destination doesn’t deserve it. You may…

Black Travel Vibes: This Vietnamese Adventure Is Off The Beaten Path
Filled with diverse landscapes that range from jam-packed cities to seemingly never-ending ocean views, Vietnam has so much to offer. Often overshadowed by its more popular neighbors Thailand and Cambodia, Vietnam is known for its flavorful cuisine and breathtaking temples, yet somehow it’s not at the top of many Black travelers bucket lists. However, as travel to SEAsia grows more and more…

The best places to visit in Italy in the fall
Why travel to Italy in the fall? The better question is: "Why not?" While the country's peak summer tourism season is over, insiders know that September through the fall is in fact the best time to travel to Italy. "Italy is gorgeous in September," says Fulvio De Bonis, the founder of Imago Artis Travel, a Rome-based company that sells luxury Italy trips. "The popular spots are still happening without the mad crowds…

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Tours and Activities

Mont Blanc glacier could collapse at any moment, Italy warns
Italian authorities have closed roads and ordered the evacuation of huts on the Italian side of Mont Blanc, following warnings that part of a glacier could collapse at any moment. A staggering 250,000 cubic meters (8.8 million cubic feet) of ice could break away from the Planpincieux glacier on the Grandes Jorasses mountain in the Mont Blanc massif, experts at the Valle d'Aosta regional government and…

Tokyo 2020 Olympics: Ticket packages 'running scarce' and other insider travel tips
The Tokyo 2020 Olympics are almost here — and if you're going to the games themselves next summer or simply want to soak up the Olympics-tinged atmosphere, you should start planning your journey. You probably have a lot of questions. Where should I say? When should I book my flights? What is there to do while I'm in Tokyo? What is there to do outside of Tokyo? What is the weather going to…

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Cruise

Cannes, France, to ban some cruise ships
The French Riviera city of Cannes, best known for the A-list film festival held there each year, is making moves to ban some cruise ships from its port. The decision comes after the mayor of Cannes, David Lisnard, conducted a study on how cruise ships were affecting the local ecosystem. "I propose that the Prime Minister provide the mayors of the coastal municipalities with police power to fight against…

Norwegian Cruise Line to Introduce Plant-Based Water "Cartons" to Cruise Ships, Eliminate All Plastic Water Bottles
Norwegian Cruise Line will become the first cruise line in the industry to eliminate all plastic water bottles across its entire ship by January 1, 2020. By partnering with JUST Goods, Inc., which will provide packaged water in plant-based cartons, the cruise line anticipates eliminating six million plastic bottles a year. The line will debut the new cartons on its new ship, Norwegian Encore, when it debuts in October. The…

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Transportation

Southwest Is Having Another Massive Fall and Winter Sale With $39 One-way Tickets
No, you’re not imagining things. Southwest Airlines really is hosting yet another sale. On Tuesday, Southwest launched another sale for fall and winter flights. This time, the airline is offering tickets for as low as $39 on one-way flights. The only major catch here is you need to book your tickets before Sept. 26 at midnight. The tickets must also be purchased 14 days in advance and are nonrefundable. That…

Ranked: The Best Airports In North America
After several years of solid improvement, overall passenger satisfaction with North American airports has stagnated, rising a single point on a 1,000-point scale since last year, according to the J.D. Power North America Airport Satisfaction Study for 2019. The overall customer satisfaction score this year is 762, up 1 point from 2018. These lackluster results can be blamed in part on the numerous expansions…

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Lodging

Airbnb Is Looking for 5 Citizen Scientists to Go to Antarctica
It’s rather well-known at this point that humans have at least a small hand in climate change. However, it’s a hard concept to understand until you see that change happening in real-time. And that’s exactly what Airbnb is hoping to do with its new Antarctic Sabbatical. On Tuesday, Airbnb and Ocean Conservancy announced its new Antarctic Sabbatical, a once-in-a-lifetime, all expenses paid opportunity for…

The Top Spa Resorts In America
Before you treat yourself to an exquisite, relaxing vacation at the best spas in Asia or Europe, remember that America has some of the best spas in the world for facials, massages, and other rejuvenating treatments. While most luxury hotels have a spa on site, a few go far beyond, making the spa experience a cornerstone of your stay. Whether you're searching for a destination spa boasting stunning…

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Other and Odd

Could a Thomas Cook-like travel nightmare happen here? Here's what you need to know.
On Monday, the British travel firm Thomas Cook collapsed, leaving hundreds of thousands of travelers stranded around the globe. The 178-year-old company, which ran hotels, resorts and airlines in 16 countries, had been experiencing financial turbulence for some time, and, unable to secure funding to repay its creditors, declared bankruptcy. The legacy brand’s demise may have been inevitable, but for so…

"Heritage travel" is surging in the era of DNA testing. It has a special significance for black Americans.
Tiffany Ferrette, a 26-year-old policy analyst who lives in Washington, DC, started piecing together bits of her family tree while she was in college. “My father’s family is from Charleston, South Carolina, one of the largest slave ports in the country,” she said. “They were really curious about the history our family had in this country. That sparked my own ideas about wanting to connect that within my US…

6.0-magnitude Earthquake Shakes Puerto Rico Ahead of Tropical Storm Karen
A 6.0-magnitude earthquake struck 49 miles off the northwest coast of Puerto Rico late Monday evening. No immediate damage from the earthquake has yet been reported nor is there a tsunami alert, according to the National Weather Service (NWS). The earthquake struck while Puerto Rico prepares for the potential impact of Tropical Storm Karen. The storm is expected to hit the island on Tuesday, bringing risk…

Press Releases of Interest

Collette Launches Northern Italy and Its Lakes Tour
Pawtucket, RI (September 18, 2019) – Collette, global tour operator, launches their Northern Italy and Its Lakes Featuring Padua and Venice tour. Wander along the winding canals and cruise on mountain-lined lakes as you journey through Northern Italy. Explore Padua, an ancient city of Veneto, and delve into the…

Mike's Morning Missives

Sales Mistake #3: Not Listening to The Prospect

You must give the communication skill called “listening” more than just lip service. You have to actually hear what the other person is saying and make every effort to understand what is being said.

Not listening to what others are saying is a mistake. Nobody cares about what you want or think, unless it ties directly to what your customer is interested in. I don’t know how to make this complicated or drawn out. Once you get the customer speaking freely and comfortably about their ideas, wants, needs and desires, you’re bound to witness a sale unfold before your very eyes. You’ll become a spectator and won’t have to say or do much more. Ask and then listen. Repeat back to the speaker what it is…

  — Travel Research Online
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Upcoming Training Opportunities


Australia & New Zealand Guided Vacations: AAT Kings NEW 2020-2021 Brochure, Product and Destination Update

Australia & New Zealand Guided Vacations: AAT Kings NEW 2020-2021 Brochure, Product and Destination Update

Tuesday, October 15, 2019 at 1 pm EDT/10 am PDT

AAT Kings is thrilled for the launch of our new 2020-2021 season brochure! Explore. Connect. Smile. Discover two lands of extraordinary landscapes, a tapestry of ancient cultures and rugged wilderness, on two remarkable island nations.

Register Now ➠


What's New for 2020 with Image Tours

What's New for 2020 with Image Tours

Thursday, September 26, 2019 at 2 pm EDT/11 am PDT

Having been in business since 1939, Image Tours is one of the most experienced Europe tour operators in the world and they have earned a reputation for high quality tours at an affordable price. While their emphasis is on introducing your clients to the European way of life, Image Tours remains aware of the small details appreciated by American travelers.

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Sustainable Cruising In Patagonia

Sustainable Cruising In Patagonia

Wednesday, September 25, 2019 at 3 pm EDT/12 pm PDT

Protecting the wondrous land of Patagonia while sharing it with our guests is our primary goal at Australis Cruises. In this webinar we will be taking our attendees on a journey through this vast, oft-overlooked region in Southern Chile and Argentina. Our presenter will cover the basics of why your clients should visit Patagonia with Australis, starting with the different locations that they can visit and continuing with why our ships are uniquely equipped to take them there. Glaciers, penguins, vast fjords, and unforgettable Cape Horn are only a few reasons why Patagonia is a good choice for any traveler with an adventurous spirit.

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