Editor’s Note — TRO wants to remind its Travelgram readers the articles presented here are meant to assist you in remaining informed and prepared to discuss travel news of the day with clients.
Destinations
Copenhagen's Latest Draw? An Abandoned Shipyard
Refshaleoen, a once-forlorn area in the city’s northeastern docklands, is the place to be for creative…
— New York Times
Ups and downs in the land of canyons
The stand of pines outside the Yavapai Lodge in Grand Canyon National Park was only visible as faint black smudges in the dense, white haze. Our car, parked at the curb just 50 feet away, had…
— The Washington Post
The ultimate guide to skiing Whistler
If you love skiing, Whistler needs to be on your bucket list. Now is a great time to go, given the US dollar's strength against the Canadian dollar. Plus, it's getting late in the season, when lift ticket prices typically drop. Here are all the tips and information you need to navigate your way through a perfect Whistler ski…
— SFChronicle
Tours and Activities
Disney announces new stroller and smoking policies at all theme parks and properties
Disney announced changes to its theme park policies on stroller size, smoking and ice at its properties like Walt Disney World, Epcot, ESPN Wide World of Sports Complex in Florida and Disneyland in…
— Miami Herald
Pack Those Binoculars. It's Peak Bird-Watching Season.
Hotels and resorts across the country are taking notice of their bird-watching guests, offering educational weekends, watching tours and even full-time birders on…
— New York Times
Cruise
This Retired Couple Has Been on at Least 100 Cruises
Jim and Judy Franklin go to six to 10 cruises a year. The Seminole, Fl., couple knows how to budget for a life at…
— Money
Is Cruising Safe? Facts And Figures To Help You Decide
The odds of dying on a cruise ship are roughly 1 in 6.25 million. While any fatality is one too many, recent data confirms that cruising is still one of the safest forms of recreation and…
— Forbes
Transportation
What it's like to take a 35-hour ride on Amtrak's Coast Starlight train from Los Angeles to Seattle
The Los Angeles-to-Seattle route of the Coast Starlight train traverses three states and 1,377 scenic miles. But it also takes a day and a half. What's it like to…
— Seattle Times
JetBlue spruces up jets with new seats, better tech
JetBlue has started flying the first of its A320s to get a complete cabin makeover, including new orange-accented seats, enhanced in-flight entertainment, and modern technology…
— SFChronicle
Lodging
In Los Cabos, Mexico, luxury hotels lure grownups with cushy amenities and peaceful surroundings
Some are architecturally beautiful (Viceroy Los Cabos), some have impeccable service (Montage Los Cabos), and some offer tranquillity and an artistic experience (Solaz Los Cabos). What most have in common is a hefty room…
— LA Times
Need a breath of fresh air? Hotels to the rescue
Forget free wine hours and on-demand workout videos. An increasing number of hotels around the world are now providing guests the option to book rooms with filtration and purification systems that minimize threats of air pollution and offer cleaner…
— Star Advertiser
Other and Odd
You are on vacation and a loved one at home dies. What do you do now?
In the tizzy of packing — or maybe it was the daze of denial — my mom, sister and I had never discussed the possibility of my father succumbing to Alzheimer’s disease while I was in…
— The Washington Post
These are the most ridiculous travel fees to look out for
Travel companies are coming up with all kinds of new charges these days, which is hardly a surprise. The real shocker is the way they justify the…
— USA Today
Today in History
Apple Computer is Founded
No, fooling. After much experimentation with prototypes, Apple Computer was formed by Steve Jobs and Steve Wozniak on this day in 1976 to sell the Apple I personal computer…
— Travel Research Online
Editorial Musings
SPAM? Count me in
by John Frenaye Monday April 01, 2019
A few weeks ago , I started to get some emails from a company called Travel Trivia. I don’t recall signing up for their emails and to be honest, I was a bit irked at first. It was not just an occasional email. I got two in one day! And then three! But just as I was about to dive into the email to unsubscribe, something strange happened.
I became hooked!
— Travel Research Online Read the rest of this article »
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One-to-One Interviews
Jeanne Czerwinski, Vacations By Rail, CTO
Jeanne Czerwinski is Vacations By Rail’s Chief Operating Officer. In this role, she designs new distribution channels for Vacations By Rail and oversees the company’s sales and marketing departments as well as day-to-day management of the reservation and operations teams
Czerwinski, who has more than 25 years of experience in the travel and tourism industry, joined Vacations By Rail in 2011 as the company’s Vice President of Operations and is credited as instrumental in Vacations By Rail’s largest growth year to-date.
Prior to joining Vacations By Rail, she held positions within Mayflower Tours, Inc.’s executive team, including Vice President of Sales and Vice President of Operations, where she was responsible for the operations of hundreds of escorted tour departures…
— Travel Research Online Read the rest of this article »
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Publishers Corner
The extra mile
by Richard Earls Sunday March 31, 2019
No doubt there is a lot of competition out there. If you live in a community of any size, there are likely dozens of travel agents in the yellow pages, networking, writing articles and, in general, marketing hard to get themselves noticed. Beyond the boundaries of your geographic community, just on the other side of your clients' keyboards, are thousands upon thousands of booking opportunities from the largest sites like Travelocity and Orbitz to small, niche players. But diligence will pay off and, over time, you manage to attract some portion of your share of the market to your agency.
That's when the hard work really begins.
Marketing is not merely about the acquisition of new clients. Marketing is…
— Travel Research Online Read the rest of this article »
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Mike's Morning Missives
Balance: An Interesting Concept
The word is BALANCE.
This is an important concept as we struggle to make ends meet, while trying to keep our senses of humor—while making a living. Like everything else in life, achieving BALANCE is easier said than done. We chuckled at the notion that as we grew older (more experienced) life would get easier. No such luck!
I was reminded of a bumper sticker that read: “Don’t Believe Your Parents: Adulthood Is Way…
— Travel Research Online Read the rest of this article »
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Upcoming Training Opportunities

Learn about Portugal and TAP Air Portugal
Thursday, April 18, 2019 at 3 pm EDT/12 pm PDT
TAP is Portugal's leading airline and has been a member of the global airline Star Alliance since 2005. Flying since 1945, the 74-year old TAP today finds itself in the top 10 global airlines in terms of growth.
Register Now ➠

Patagonia: Cruising At The End Of The World With Australis
Monday, April 15, 2019 at 1 pm EDT/10 am PDT
Explore the “end of the world” during the first session webinar series. Navigating the Patagonian waterways for over 25 years, Australis offers passengers an exclusive look into remote areas of the region, that include visits to glaciers, sub-polar forests and a view of amazing marine and terrestrial wildlife.We will focus on educating attendees on:
Register Now ➠

Introducing TUI fly, your Non-stop option from Miami to Brussels
Wednesday, April 10, 2019 at 1 pm EDT/10 am PDT
You are invited to join Jerry-Max Theophile for an introduction to TUI fly.
TUI fly is the only airline offering direct service from Miami International Airport port to Brussels International Airport.
During peak travel season, TUI fly provides over 120 routes towards 85 destinations, and over 61 routes towards 46 destinations in the winter months. These destinations include Spain, Greece, Morocco, Italy and France just to name a few.
For Summer 2019, TUI fly is offering a slew of flights to Morocco from France, the Netherlands, Italy, Belgium and Spain!
After the webinar, you will have a better understanding of:
Register Now ➠
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