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Friday September 21, 2018

Editor’s Note — TRO wants to remind its Travelgram readers the articles presented here are meant to assist you in remaining informed and prepared to discuss travel news of the day with clients.


Destinations

36 Hours in Tucson
Foodies, cyclists and the aesthetically inclined will find much to like in this desert city, home to a new bike-share system, adobe architecture and restaurants that reflect a mix of cultural…

The Absolute Best Places to Visit Between Seasons
Sometimes, the best destinations for travel are those you're not hitting at peak summer or peak winter, but when everything is *just…

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Tours and Activities

Sweet discoveries on the stroopwafel circuit in Amsterdam
My introduction to stroopwafels, the gooey caramel waffle sandwich from the Netherlands, was in a small village in the south of Spain, where I live. A Dutch couple had opened a small…

Disney World: More Mickey, Incredibles in theme parks in 2019
Walt Disney World plans theme-park blow-outs for Mickey, Minnie, Incredibles, Lion King and more in…

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Cruise

Giant new Norwegian Cruise Line ship Norwegian Encore to sail from New York
Norwegian Cruise Line's new Norwegian Encore will sail in New York City as well as Miami after debuting in late 2019. The 167,800-ton ship will be one of the largest cruise vessels in the…

Is The Arctic The Cruise Industry's Newest Frontier
Over the last decade luxury cruise lines have begun to venture into high Arctic waters. A warming Arctic has opened areas to cruising once restricted only to icebreakers. ... The holy grail of arctic cruising, however, is Canada’s famed Northwest Passage from Greenland to…

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Transportation

Delta Air Lines apologizes after agent called police on black customer filing a baggage claim
Delta Air Lines is apologizing after one of their agents called the police on a black customer trying to file a damaged baggage…

Miami's airport tries therapy dogs to soothe stressed-out travelers
Miami International Airport starts a new therapy dog program, the Miami Hound Machine, on Sept. 24,inside Concourse D. The MIA Volunteer K-9 Ambassadors from Alliance of Therapy Dogs, aim to comfort…

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Lodging

Chicago hotel strike takes step toward resolution with Marriott contract, union says
Marriott International has reached a tentative agreement with the union, organizers told union members Thursday, raising hope among striking workers that other hotels will follow…

30 of the most iconic hotels around the world
While very well-known hotels can be quite expensive, they're often packed with architectural and historic significance. There are a number of hotels around the world that are destinations in their own…

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Other and Odd

Five Packing Tips for the Traveling Couple
If you’ve traveled with a significant other, you may have run into some luggage-related stress along the way. Here are some ways you can both pack your way to happier vacation memories.…

The 8 worst fashion mistakes you make when traveling
Knowing these common travel-outfit mistakes could keep even the most unfashionable world traveler in…

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Today in History

The Hobbit
On this day in 1937, J.R.R. Tolkien published The Hobbit, or There and Back Again. The story follows the character of Bilbo Baggins as he goes on a quest with other of the inhabitants of Middle…

Deck Plans

Frank del Rio: Mind The Curve

Recently, I spent an hour gleaning cruise industry insights from Frank del Rio, president and CEO of Norwegian Cruise Line Holdings Ltd., the parent of Norwegian Cruise Line, Oceania Cruises and Regent Seven Seas Cruises.

From the perspective of del Rio’s prism, the cruise industry is experiencing some of its best years ever, and for cruise companies like his, bookings are robust, with consumer demand high.

In Amelia Island, Florida, Frank del Rio spoke at Signature Travel Network’s annual conference. © 2018 Ralph…

  — Travel Research Online
Read the rest of this article »

Mike's Morning Missives

Common Sense Reminders: Part 1

There is an old saying that reminds us “common sense is not that common.” I happen to agree with this statement. It continues to bewilder me when I see companies (and employees) treat customers like they are “automatic” and act like their customers have no other options when it comes to spending money on goods and services. I can think of no better word for this practice than DUMB. (Maybe STUPID also does the trick.)

Here are six quick reminders to put you and your team back on track. If it comes across as common sense than perhaps it is just common…

  — Travel Research Online
Read the rest of this article »

TRO and The Travel Institute Scholarship Program

TRO believes ongoing training is important to the health of the travel professional. Therefore, we have partnered with The Travel Institute to assist travel agents to earn their Certified Travel Associate designation. TRO will be awarding a $100 scholarship to at least one attendee of TRO webinars each webinar. If you want to be considered for the scholarship you need only to register here:

http://www.thetravelinstitute.com/troscholarship/

and then attend TRO’s webinars. Winners will be selected and notified immediately after each webinar!


Upcoming Training Opportunities


ShoreTrips 202 – More Advanced Features

ShoreTrips 202 – More Advanced Features

Thursday, September 27, 2018 at 3 pm EDT/12 pm PDT

Join ShoreTrips for a more advanced look at sales tools, the checkout process and other features you have access to with ShoreTrips. Regardless if you just refer clients to ShoreTrips and let them book themselves – or if you prefer to be more ‘hands on’ – you will come out of this webinar with more knowledge!

Register Now ➠


What's New for 2019 with Image Tours

What's New for 2019 with Image Tours

Wednesday, September 26, 2018 at 1 pm EDT/10 am PDT

Having been in business since 1939, Image Tours is one of the most experienced Europe tour operators in the world and they have earned a reputation for high quality tours at an affordable price. While their emphasis is on introducing your clients to the European way of life, Image Tours remains aware of the small details appreciated by American travelers.

Register Now ➠



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Use TRO every day to find travel guides, e-postcards, and other resources you can personalize and send to your clients.

TRO Travel Specials

Check out our NEW 2019 Latin America & Cuba Brochure!

New Tours in 2019. $300 Booking Special

Explore with ShoreTrips!

Fly Deals with Air China

Windstar’s 2019 Alaska voyages are filling up fast – book yours today

Order the 2018 Visit Phoenix Official Travel Guide

Failure to plan is planning to fail.

Great Commissions to Latin America with CTS

Your Travel Payment Experts

See What’s New in Flanders

Discover the Beauty of Undiscovered Britain with Globus

Fly Free, Stay Free or Save with Scenic

Kenya Deals - 3 Amazing Vacations Trash

Getting real support from your Host Agency?

A Tour to the Roof of the World!

Galapagos cruise discounts for 2019!

Katarina Line - Plan your 2019 yacht cruise in Croatia!

Tahitian Adventure Cruise

Save up to $3,160 with Emerald Waterways’ sweet Suite Deal

South African Airways Vacations Travel Partner News – Sept 2018

2019 Costa Rica Escorted Group Trip

Discover Aboriginal Experiences in Cairns

It’s Another Award, and We Couldn’t Be Prouder

Take a group to Croatia and Balkans and go for free!

Did you know that Victory Cruise Lines loves solo travelers?

DSA Vacations Travel Partner E-News – September 2018

Qatar to the Middle East & Asia with CTS

Fantastic Savings Opportunity: Book Early, Save More!