Editor’s Note — TRO wants to remind its Travelgram readers the articles presented here are meant to assist you in remaining informed and prepared to discuss travel news of the day with clients.
Destinations
A Guide to Biarritz, a Scenic Surfer’s Paradise
Few resort towns have as glittering a history as Biarritz. Less than 20 miles north of the Spanish border on France’s sweeping Atlantic coast, the once quaint fishing village became a haven for the 19th-century elite when Napoleon III and his wife, Eugénie de Montijo, chose a sandy bluff overlooking the town’s two golden beaches as the site for their new summer home, Villa Eugénie, in…
— New York Times
Buenos Aires Travel: Argentina's Capital is a Seductive Pleasure
What’s it like to conquer Buenos Aires in 60 hours? Picture sitting down to a nine-course meal, complete with wine pairings, and being told that you have 15 minutes to consume it all before a cranky waiter clears the table and shoos you out of the restaurant. This was my challenge in Argentina’s capital and South America’s second-largest…
— The Boston Globe
Tours and Activities
Clubbing with Tank and the Bangas in NOLA
Born and raised in New Orleans, Ball is the ebullient front woman for Tank and the Bangas, a band that earned global attention after winning NPR's 2017 Tiny Desk Contest, beating out more than 6,000 competitors. "This band combines R&B with hip-hop's poetry and rollercoaster storytelling, with a flair and alchemy that could only come from New Orleans," wrote Bob Boilen, host of NPR's "All Songs…
— CNN
10 Best Last-Minute Memorial Day Getaways
This Memorial Day, take advantage of the long weekend and burn some of those vacation days. Across the country (and yes, even the continent), these ten cities have some of the best Memorial Day weekend travel deals—think the cheapest hotel rooms, most affordable flights, and best…
— Conde Nast Traveler
Cruise
The Race for Faster WiFi on Board Cruise Ships
Top cruise liners are currently competing to offer the best high-speed internet connection to their guests who view on-board surfing a key necessity. But with connectivity at sea still patchy and expensive, who are the current leaders in speedy WiFi?…
— Ship Technology
Carnival Developing Cruise Terminal in Dubai
Carnival Corporation has signed a strategic partnership with Dubai-based holding company Meraas to develop the Dubai Cruise Terminal. Set to open in October 2020, the terminal will serve as the main hub for cruise tourism in Dubai and will become Carnival Corporation’s primary hub for its homeporting and transit operations in the…
— CruiseFever
Transportation
Ryanair Quietly Cuts Check-In Times in Half, Unless Passengers Pay to Reserve Seats
Millions of passengers booked on Ryanair flights from 13 June onwards are being warned that they can check-in only 48 hours before departure. The Irish airline, which is the biggest budget carrier in Europe, is making life tougher for travellers who choose not to pay extra for assigned…
— The Independent
First Class Passenger Kicked Off Flight for Sneaking Drinks Back to Economy
A first class Robin Hood was kicked off a flight over the weekend for attempting to sneak free drinks to his friends in economy class. The premium class passenger boarded the flight with two friends in economy. After taking his seat, a flight attendant offered first class passengers a pre-departure drink, which the man had — and then followed up with an order for two more…
— Travel+Leisure
Lodging
Hotel Front Desk Secrets: 9 Ways to Improve Your Stay
Ever wondered what the person at the front desk is really thinking when checking you into a hotel? I spoke with half a dozen current and former hotel front desk staffers who shared their pet peeves, offered insider advice, and revealed how (and how not) to get an upgrade. Below are nine important things to…
— USA Today
How To Avoid 8 Travel Scams That Are Costing You Serious Money
With 500 online hotel bookings happening every minute, technology is transforming the way people book travel — but it's also creating real problems. Travel fraud is on the rise, with one in four consumers being scammed , according to recent research from the American Hotel and Lodging Association…
— Forbes
Other and Odd
This is What It's Like to Visit Saudi Arabia as a Woman
There’s nothing like the prospect of missing breakfast to give you the courage to flout Saudi Arabia’s strict dress codes for women. It was 10.30am and time was ticking on the hotel buffet’s opening hours, but my abaya – the long black robe women are obliged to wear in public – still hadn’t been…
— The Independent
How to Pack Lighter, Smarter, and Faster, According to T+L Editors
No matter the length of the trip — be it a weekend beach getaway or a three-week Himalayan trek — you'll need to pack a bag, and you’ll want to pack it right. There’s a lot to consider when determining what to bring: the type and length of your trip, your itinerary, the weather, the size of your luggage, and any weight limits imposed by your mode of…
— Travel+Leisure
Today in History
The Establishment of Las Vegas
On May 15, 1905, the San Pedro, Los Angeles and Salt Lake Railroad auctioned off 110 acres and established the railroad town of Las Vegas. The town was a layover point for the railroad and was not incorporated as a city until 1911. Gambling was not legalized until…
— Travel Research Online
Press Releases of Interest
Industry Insiders Help Shape The Travel Institute’s Redesigned Luxury Course
The five-lesson online course begins with an overview of luxury travel and then dives into specifics of the benefits and challenges of specializing; luxury trends, products, and client profile; marketing and sales skills; and creating a marketing plan for the luxury travel specialty. Each lesson is built around a multi-media format that includes interactive flashcard grids and stacks, informative recorded webinars, and eye-catching images. Brainstorming questions, key words, quick checks of the student’s understanding, and at-work exercises are also contained in each…
— Travel Research Online
Mike's Morning Missives
Let's Keep This Selling Thing Real
Sales today is as competitive as ever. The old style of selling simply doesn’t work as good as it used to. Buyers, customers and clients are too smart, too street savvy, too educated to fall for any text book trick from some fast-talking sales goon with the gift-of-gab. Buyers have too many options to have to settle. They also are being inundated with lots of distracting “noise” in the form of advertising, promotions, special deals, 2 for 1’s, and bait-and-switch gimmicks. Enough all ready!
That being said, it is not the time to become frustrated, dejected, or forlorn. It is time to start doing what works. And from the beginning of time there remains a single strategy that works more often than not.
The good news is…
— Travel Research Online Read the rest of this article »
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TRO and The Travel Institute Scholarship Program
TRO believes ongoing training is important to the health of the travel professional. Therefore, we have partnered with The Travel Institute to assist travel agents to earn their Certified Travel Associate designation. TRO will be awarding a $100 scholarship to at least one attendee of TRO webinars each webinar. If you want to be considered for the scholarship you need only to register here:
http://www.thetravelinstitute.com/troscholarship/
and then attend TRO’s webinars. Winners will be selected and notified immediately after each webinar!
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Upcoming Training Opportunities

Australia's Gold Coast - Where the Fun Never Ends!
Wednesday, May 23, 2018 at 12 pm EDT/9 am PDT
Ever wondered where Australian’s go on holidays to meet international travellers! Welcome to the famous Gold Coast, Australia’s endless playground of entertainment and adventure.
Register Now ➠

Argentina and Beyond with Aerolineas Argentinas and Delta
Thursday, May 17, 2018 at 3 pm EDT/12 pm PDT
Join Aerolineas Argentinas and Delta for their informative webinar on Thursday, May 17.
Register Now ➠

Explore the Sunshine Coast – Australia’s best kept secret and Queensland’s hidden gem!
Wednesday, May 16, 2018 at 3 pm EDT/12 pm PDT
Just one hour north of Brisbane in Queensland is the region known as the Sunshine Coast – Australia’s best kept secret and Queensland’s hidden gem! From the majestic Glass House Mountains to Noosa and the coloured sands of Rainbow Beach, the region includes over 100 kilometres of pristine sandy beaches, surrounded by the quiet beauty of coastal and hinterland villages. The Sunshine Coast offers you on an Australia vacation abundant in nature, with a relaxed beach culture, fresh local food, world-class events, and bucket list experiences just waiting to be explored.
Register Now ➠
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