Have you ever experienced less than acceptable service in a store, restaurant, or public attraction and heard yourself ask, “How did that person get into that position?” I know I have…on more than one occasion.

Don’t companies, organizations, associations, etc. realize that it is the competence of their employees that make or break their organization? And don’t these people realize that it only takes seconds to judge their competence? Either positive or…

(This is the third in a six-part series about how you can transform your travel agency into a money- making machine)

Last week, my high school football coach, the legendary Billy Henderson, passed away just four months shy of his 90th birthday.

I played for Coach Henderson over 35 years ago. He not only prepared us to win on the football field, (and win he did -including a national high school championship) he helped turn thousands of boys into young men prepared to win in the game of life. Of his many lessons, two have stuck with me and are part of my core…

Since 1981 Sceptre has been in the business of delivering happiness, and nothing makes them happier than sharing the magnificence of Europe. From their to yours, building trust and confidence one glorious vacation at a time, Sceptre designs and plans the kind of custom travel experience that they themselves would enthusiastically embrace. Because Sceptre is family-owned-and-operated, they are meticulous about every detail of every tour designed.

Sceptre Vacations makes certain they remain a trusted and sought-after way to experience Europe. Quality, value, and excellent customer service go hand in hand with one of the most imaginative and exciting options you can find, with each vacation looked upon as an opportunity to share a unique and unforgettable experience with a…

Although it is the oldest inhabited city in Croatia, Zadar is still relatively less traveled. Such a fact is surprising given the quiet, historic streets and access to some of the most beautiful beaches. Zadar has many unique features and activities that make it a destination that should be at the top of everyone's travel list in 2018. Thanks to Via Tours Croatia, the supplier sponsor of this article, you won't miss a beat of what Zadar, and the surrounding region, have to offer.