Destinations
36 Hours in Bangkok
From upstart creative spaces and obscure bars to neighborhoods where a surprising urban tranquillity reigns, Bangkok remains ripe for discovery…
— New York Times
Is Eastern Crete Greece's Best-Kept Secret?
This is authentic Greece – Greece as it used to be. That’s the secret of eastern Crete: it could be the Aegean 40 years ago…
— Telegraph (London)
Tours and Activities
I, Spy: New Manhattan Attraction Offers Espionage History
SPYSCAPE: a new attraction opening Friday in Manhattan, where visitors can get a glimpse of spying’s past and present, from the code-breaking machines of World War II to the most famous names in espionage and their deeds of derring-do or in some cases, dastardly deception…
— Vancouver Sun
Indy Children's Museum to Open Massive New Kid-Focused Sports Attraction
The Children’s Museum of Indianapolis is upping its game with a new sports-related attraction aimed at getting kids — and adults — moving…
— Chicago Tribune
5 Free (or Really Cheap) Things to Do in Paso Robles
As the number of boutique hotels, hip restaurants and upscale wineries grows in Paso Robles, so does the average cost of a wine tasting weekend there. Fortunately, there are still a host of diversions that are free (or seriously cheap) to make the visit a little more reasonable…
— San Francisco Chronicle
Cruise
Customers Furious After Cruise Line Drastically Changes Itinerary
Marella, the cruise operation of TUI, has told hundreds of holidaymakers booked on an April voyage from Jamaica to Mallorca that they will not visit Cuba, the Bahamas or Portugal…
— The Independent
Ballet-Themed Cruises Come to Silversea Line
Cruising represents an excellent opportunity to see the world in an enriching way, and ultra-luxury line Silversea certainly maintains that philosophy…
— Vancouver Sun
Transportation
Delta Suspends Employee Who Cursed At Customer
A weary Delta staffer at Portland International Airport who cursed at a passenger trying to collect his luggage has been suspended, KGW is reporting…
— Fox Travel News
Jet Engine Falls Apart Over the Pacific as Passengers Watch
Above the clouds and the Pacific Ocean on Tuesday (Feb. 13), a starboard engine fell apart, and 373 people held together…
— NOLA.com
14 Things You Didn't Know About Jet2, the Budget Airline of the North
This week Jet2, the firm that once proudly called itself the “low-cost airline of the North”, celebrated its 15th birthday. Here are a few things you probably didn’t know about the UK’s fourth largest carrier…
— Telegraph (London)
Lodging
Marriott to Open 4,000-Room Resort in Las Vegas
Las Vegas' Fontainebleau casino project, which stalled in 2009, is getting another chance. Marriott International, the largest hotel company in the world, plans to turn it into a 4,000-room resort and casino called The Drew Las Vegas…
— USA Today
New England Hotels Bring Home the Gold
Five Boston hotels stand among the best of the best in the country, according to an annual ranking by U.S. News…
— The Boston Globe
The 14 Best New Caribbean Hotels and Resorts
Despite a rough hurricane season, the Caribbean is humming with new hotels and resorts. Here are 14 of the best…
— CNN
Other and Odd
How to Get by in a Country Where You Don't Know the Language
Not knowing the local language is no reason not to travel. Here are some tips to get by from someone who does it all the time…
— New York Times
How to Stay Safe in Johannesburg
By being aware of, rather than paranoid about, Joburg’s crime, there’s every chance you’ll enjoy a trouble-free holiday – and probably even have some fun too…
— The Independent
Today in History
Remember the Maine!
William Randolph Hearst, the notorious newspaper baron, needed a war. His paper, the New York Journal, was in a pitched circulation battle with other newspapers…
— Travel Research Online
Press Releases of Interest
Three Year Anniversary of Group Boot Camp Celebrated with a 30 Day 'Facebook Live' Marathon
Travel industry veteran and business influencer Stuart Cohen is broadcasting 30 Days/30 Ways to Reboot Group Sales via Facebook LIVE. These daily business tips, posted publicly in his travel agent Facebook group, are Cohen’s newest initiative to celebrate the three-year anniversary of Group Boot Camp…
— Travel Research Online
American Cruise Lines Announces New Group Sales Incentives and Benefits
American Cruise Lines, the largest cruise line in the U.S., announced today that it has enhanced its Group Sales service and benefits for Travel Agents and Tour Operators…
— Travel Research Online
Mike's Morning Missives
Stop Trying to Sell
Today’s message may sound a bit strange coming from a sales training professional. It will come as no surprise however when I deliver today’s “wisdom” via an example from down under.
“No Worries,” is an Australian phrase that defines a philosophy worth investigating.
Unlike Americans, Aussies don’t appear to be “selling” all the time. They are more laid back. They seem to allow relationships to develop based on simple communication. They appear to be comfortable in their own skin. I find them to be refreshing…and fun to be…
— Travel Research Online Read the rest of this article »
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TRO SMITH
Going for the Gold – Winning Social Marketing
by Catherine Heeg Thursday February 15, 2018
Are you loving the bird’s eye view of the Olympic action? I’m loving the determination and focus of these athletes. Just making it to the Olympics is a feat unto itself, but imagine the dedication it takes to win a medal.
We all know about the 10,000 hours theory--that it takes 10,000 hours to become an expert in an industry or sport. I’ve read that Biathlon athletes start training at 8 or 9 years old. Mogul skiers hit their peak at 23 to 26 years old. That’s the time frame these athletes have to accomplish their 10,000 and get onto the Olympic…
— Travel Research Online Read the rest of this article »
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Spotlight
Traipsing through Taiwan with Super Value Tours
by Simone Hasskew
Thursday February 153, 2018
Once known as Formosa, the island of Taiwan is one of the most sought out travel destinations in East Asia. With so much culture and history to the area, it is sure to provide an experience unlike any other for all types of travelers. Thanks to Super Value Tours, the supplier sponsor of this article, you’ll get to see Taiwan in the best way possible.
— Travel Research Online Read the rest of this article »
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Travel Agent Diaries
Mission: Cancellation
Travel Agent Matthew Exline shares one of his client stories for this week’s Travel Agent Diaries entry.
I have a story I would like to share about how I was able to save a client’s trip, and ensure that he reached his destination safely and on time.
The client, whom I will call “Joe,” was traveling to an extremely remote and dangerous area of a Southeast Asian country on a humanitarian mission.
The stakes were high due to major security concerns, and it was extremely important for Joe to arrive at his destination on time in order to carry out his mission. I was responsible for arranging his complex air itinerary from Florida to a tiny obscure airport in this remote area.
— Travel Research Online Read the rest of this article »
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Luxury Travel Tips
Beware The Red Flag
by Mike Marchev Thursday February 15, 2018
For years I hav e gone on record to remind my readers that a career in sales can be easy, fun and profitable. I say “easy” because all you’re doing is sharing what you already know, and offering educated opinions to interested prospects. I say “fun” because making money is fun. Helping people is fun. Being your own boss is fun. Making people happy is fun. I say “profitable” because getting paid what you’re worth spending time with the right people for the right reason insures that you will remain in business for some time to come.
Before I applaud your “excellence” developed over years of study, learning, research, listening, watching reading, homework, persistence, creativity, tenacity, reorganization, membership, attendance and hard-earned experiences, I want to remind you…
— Travel Research Online Read the rest of this article »
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TRO and The Travel Institute Scholarship Program
TRO believes ongoing training is important to the health of the travel professional. Therefore, we have partnered with The Travel Institute to assist travel agents to earn their Certified Travel Associate designation. TRO will be awarding a $100 scholarship to at least one attendee of TRO webinars each webinar. If you want to be considered for the scholarship you need only to register here:
http://www.thetravelinstitute.com/troscholarship/
and then attend TRO’s webinars. Winners will be selected and notified immediately after each webinar!
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Upcoming Training Opportunities

Bringing Australia & New Zealand to Life – Learn the AAT Kings Difference
Wednesday, February 21, 2018 at 1 pm EST/10 am PST
At AAT Kings we strive to represent the very best that Australia and New Zealand have to offer so join us to learn the AAT Kings difference! Since 1912 we have been helping people from all over the world discover and explore Australia and New Zealand from top to bottom. We offer a broad range travel styles including Small Groups, Guided Tours, Short Breaks and Day Tours.
Register Now ➠
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