Part of the American Society of Travel Agents’ (ASTA) wide-ranging benchmark reporting program, the upcoming annual ASTA Financial Benchmarking report provides a bountiful amount of data and information on the financial trends of ASTA agency members including revenue, sales, transactions, number of clients, profit and so on. This information will be very beneficial to current and prospective ASTA members, consortia, franchise companies, host agencies and supplier partners alike.

2016 vs. 2015 vs. 2014 Performance Comparisons

ASTA agency members continue to thrive in the improved business environment post-recession. In full year 2015, over eight in ten (81%) of agency survey respondents indicated that their revenues either increased (64%) or stayed the same (17%) when comparing to their 2014 revenues. Similar positive results are also shown in increases in…

South African Airways (SAA), Africa's most awarded airline, offers flights to more places in Southern Africa than any other airline. Together, SAA and our regional partners, South African Express, Mango, and Airlink, offer service to over 75 destinations throughout Africa. SAA’s route network means greater convenience, with through check-in and baggage handling, affordable fares and a wider choice of flights for your clients travelling to, from and within the African continent.

SAA features daily…

Today I want to talk to you about the value and the importance of little things.

Allow me to focus on the women reading this article for a moment. If you and I were going out for a cup of coffee, and I came around to the passenger-side of my car and opened my car door for you, the question I have is, "Would you notice that courtesy?"

I happen to believe that 99.99% of women who have their car door opened for them would notice that courtesy. You would also notice the courtesy of flowers for no particular reason. Women notice little things. All people notice little…