Some people walk around looking as if they have just lost their best friend. These people are communicating to the world that life is, and will continue to be, an unfair experience. Daily existence is a total drag while life offers nothing in return for their “showing up.”

If you know one or more of these types (and I’m betting that you do) let me suggest that trying to improve the future of anyone engaged in an exercise in self-pity is often an exercise in…

For many travelers from the United States, Croatia has somehow managed to remain hidden. For those looking for a fresh destination, magnificent beaches, impressive vistas and prime boating, yachting and hiking opportunities, however, Croatia offers one of the most picturesque with excellent traveler infrastructure and facilities. The variety of Croatia’s topography and cultural attractions has few rivals. Beaches and crystal blue waters, mountains and castles, the walled city of Dubrovnik as well as magnificent churches and monasteries. Vacationers from every corner of the world visit the relaxed ambiance of this hidden gem and many predict Croatia is on the verge of being the next destination on everybody’s list.

A couple of years after we started the cruise agency, we were growing a fan club of loyal clientele. We focused on fundamentals of sales and did what we knew best “providing the same high level of service our customers expect on their cruise vacation.”

One of our early customers was the Vice President of Sales at Dell Computers at the time. He was so pleased with the way we handled his personal vacation, he asked if I would be interested in bidding on Dells next sales incentive trip which happened to be two cruises- one seven day and the other a 4 day.

When I worked onboard, we handled hundreds of incentive groups each year, but as a travel professional, I didn’t really know what to…