Destinations
Martha’s Vineyard, the Off-Season Version
“You live on Martha’s Vineyard year round?” It’s a question I’ve been asked many times since I moved here from New York some 20 years ago…
— New York Times
Are these world wonders worth the hype?
The sights that are accepted as bucket list must-dos are commonly referred to as world wonders, and so should inspire exactly that - wonder. But do they?…
— The Independent
The 25 best destinations for winter sun
Now is the time to start thinking about where to go for winter sun. Here are the 25 best options, including some within four hours of the UK…
— Telegraph (London)
Tours and Activities
Marvel superhero king Stan Lee is coming to Las Vegas with an important message for America
Comic-book legend Stan Lee will share a simple message Friday when he appears in Las Vegas: Let’s respect each other to solve America’s challenges together…
— LA Times
Five myths about walking vacations
Walking is good for you, so it's not surprising that some companies that have made it the centerpiece of their tours…
— USA Today
Cruise
Silversea Reveals Cabin Designs for Renovated Silver Cloud
With exactly one year to go until Silver Cloud transforms from a luxury cruise ship to a luxury expedition vessel, Silversea has released renderings and design details of the ship's new look…
— CruiseCritic.com
This Epic 119-Day Cruise Will Take You to 6 Continents
If you want to see the world all in one trip, a new 119-day-long cruise spanning six continents could be just the ticket. Departing from Genoa, Italy, on Jan. 5, 2019, MSC Cruises' “World Cruise” will make stops at 49 destinations in 32 countries…
— Travel+Leisure
Transportation
The Ridiculous New Carry-On Rule You'll Start Seeing Soon
United will become the first big U.S. airline to limit low-fare customers to one carry-on bag that fits under a seat…
— The Huffington Post
Richard Branson unveils supersonic 'Baby Boom' passenger jet
Need to get to London in less than four hours? Virgin mogul Sir Richard Branson is one step to closer to bringing the next generation of Concorde-style jet engines to the masses-- or at least travelers who can afford a $5,000 ticket…
— Fox Travel News
Southwest Employee Shot at Oklahoma City Airport, Suspect at Large
After a Southwest Airlines employee was fatally shot Tuesday in the parking lot of Will Rogers World Airport in Oklahoma City, police have shut down the airport and asked passengers already there to shelter in place, or to move to a small, interior room with no windows…
— Condé Nast Traveler
Lodging
Windmills and water towers: Vacation rentals with surprising past lives
TripAdvisor Vacation Rentals has rounded up 10 unusual converted homes you can rent for your next getaway, including a 1960s caboose in North Carolina, a windmill in Greece, and a water tower in Denmark…
— USA Today
Feast your eyes, and fill your stomach at this stunning farm resort
Sometimes the travel stars collide. You arrive at your lodgings, perhaps a bit tired and bothered from your journey, and the beauty and uniqueness of your surroundings surpasses all expectations, transforming your mood and transporting you to another world…
— Traveller
Other and Odd
Scientists Fear Climate Change Is Killing the Arctic’s Reindeer
Evidence found linking rising temperatures to the starvation of reindeer…
— Travel+Leisure
Sir David Tang's tips on travel etiquette
Airport security now constitutes the most unpleasant routine in our travelling life, largely thanks to the security staff and their didactic attitude and keenness to exercise petty authority…
— Telegraph (London)
Today in History
Operation Paperclip
World War II was over, but the Cold War was beginning to simmer. The United States seized on the opportunity to grab the technology lead in rocket design and development…
— Travel Research Online
Point-to-Point
Building stellar client relationships
by Cindy Bertram
Wednesday November 16, 2016
Today it’s no t just about finding clients, but keeping them. Having done sales over the years myself, I know it can be challenging. It really gets back to what’s at the core of any successful business, especially travel. We need to build a relationship with our potential clients, focusing on them and their needs. After that first sale comes in, the ongoing relationship building has to continue. It doesn’t end after that first sale. Getting these clients to rely on us, view us as the travel experts, and use our expertise is really at the core of building that stellar relationship. We need to keep ourselves in the picture…
— Travel Research Online
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Supplier Profile
Enterprise Holding's Enhanced “Cash-In Club” Loyalty Program Rolls Out for Travel Agent Partners
 Enterprise Holdings Inc., the world’s largest car rental service provider, has restructured its “Cash-In Club” loyalty rewards program to give travel agents a better user experience and new opportunities to earn incentives. In addition to a fully rebranded website optimized for mobile use, Cash-In Club members also can enjoy new rewards opportunities via email.
Enterprise Holdings operates more than 9,000 fully staffed Enterprise Rent-A-Car, National Car Rental, and Alamo Rent A Car locations through an integrated…
— Travel Research Online
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Reading Between the Lines
Back to Basic Selling: Practice, practice, practice
 “Plan and practice a brief, but strong presentation.”
Back to Basic Selling by Robert F. Taylor, page 99
“You should be in sales. You have the gift of gab.”
I have been hearing this recommendation all of my life. What people do not understand is that this is not a compliment. The selling profession is not about “gabbing” or speaking incessantly. It is all about understanding people and helping them solve problems…
— Travel Research Online
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TRO and The Travel Institute Scholarship Program
TRO believes ongoing training is important to the health of the travel professional. Therefore, we have partnered with The Travel Institute to assist travel agents to earn their Certified Travel Associate designation. TRO will be awarding a $100 scholarship to at least one attendee of TRO webinars each webinar. If you want to be considered for the scholarship you need only to register here:
http://www.thetravelinstitute.com/troscholarship/
…and then attend TRO’s webinars. Winners will be selected and notified immediately after each webinar!
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