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Monday October 31, 2016

 

Destinations

In Saint John in Canada, Exploring the Legacy of the Loyalists
Oh, Canada. Not our home and native land; but: so close. But also: so not. Cross the northern border and things look and sound pretty much the same…

Why Thailand should be top of your list for 2017
Travellers can’t get enough of Thailand, and the accolades keep rolling in. If you’ve never been, or if you haven’t been in a while, put Thailand at the top of your list in 2017…


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Tours and Activities

Every skier needs to ski Jackson Hole - even if it scares you to death
The laid-back ‘dirty boots and blue jeans’ western vibe of Jackson Hole, Wyo., proves the perfect way to catch your breath after conquering a 35-degree slope…

Discover America's haunted Deep South
The Deep South is a world apart from the rest of the US — and potentially a portal to another plane, too…

Glastonbury’s other festival: a carnival of lights in the West Country
For two weeks after Guy Fawkes night, night-time carnival parades light up Somerset towns, in what could be the region’s best-kept secret…


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Cruise

Five things to love about the revamped Queen Mary 2
It is a makeover like few ships have seen. The $132 million overhaul earlier this year of Cunard Line's iconic Queen Mary 2 brought major changes to wide swaths of the vessel including eateries, lounges and suites…

Carnival Spirit Cruise Ship Arrives in Sydney Harbour Greeted by a Trio of Water-Skiing Witches - Carnival Cruise Line
Carnival Cruise Line's 2,124-passenger Carnival Spirit marked its arrival in Sydney Harbour this morning -- the eve of Halloween -- with a spectacular display of parasailing, wakeboarding and water-skiing witches…

Upgraded Disney Wonder headed back to the U.S.
Disney Cruise Line finished its five-week dry dock refurbishment of Disney Wonder in Spain and has sent the line's second-oldest ship back to the U.S.…


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Transportation

Government Tries To Protect Air Travelers. Will Anyone Notice?
When the Transportation Department (DOT) announced new “enhanced” protections for air travelers last week, the reaction was predictable. Airlines complained loudly that they were being re-regulated…

Plane evacuated after possible bomb threat at Fort Lauderdale Airport
A Spirit Airlines flight was evacuated Sunday night after a possible bomb threat was made. The flight was given the all clear from authorities after a passenger on board a Spirit Airlines flight headed to Dallas from Fort Lauderdale made the threat, WSVN reported…


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Lodging

10 of the UK's cosiest cabins for winter weekends away
Fancy a rustic winter getaway without a side of frostbite? These cabins come with log burners, cosy nooks, and mountains of blankets…

The 10 Best Hotels in Chicago
You voted; we listened. From swanky, sky-high glass palaces to funky, forward-thinking digs in Jewelers Row, these are the 10 best hotels in Chicago, as rated in the 2016 Readers' Choice Awards survey…


Please support TRO and our Suppliers! The FREE resources and tools available to you are paid for by supplier sponsorship.

Other and Odd

The Largest Marine Reserve Was Just Created in Antarctica
In a landmark deal reached Friday, 24 countries helped establish the largest marine reserve in the world, located in Antarctica…

The secret to haggling overseas without feeling guilty
Halloween is massive in Hong Kong. Shopping malls and theme parks embrace the holiday with decorations and events, and street markets stock an array of spooky masks, colourful wigs, and every costume you can imagine…

Today in History

The Death of Harry Houdini
On this day in 1926, the world-famous magician and illusionist Harry Houdini died of peritonitis from a burst appendix. The 52-year-old Houdini had been in considerable pain for many days beforehand, performing despite a fever of over 102° Fahrenheit…

Editorial Musings

Little things can yield big results

My town is not that big. I have a lot of friends and acquaintances that own small businesses and I try to support them as much as possible. So, when the Executive Director of a small non-profit asked me to be a judge for a kids Halloween Walk they were having, I said sure. I figured I had no plans for what turned out to be a beautiful Sunday afternoon in Annapolis.

Now I know my invite did not include a sponsorship… but that did not stop me from wearing a logo'd shirt! I was introduced as a “guest judge” and he mentioned my agency. About 300 kids paraded in front of me, and a representative from the local business association and myself somehow needed to…

  — Travel Research Online
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Reading Between the Lines

Everybody Writes: Say It with Less Words

“Always try to say it in less words. Trust your own voice and use humor whenever possible.”

Everybody Writes by Ann Handley, page 203

I often get caught in my own trap. I begin writing and before I know it, my creative side takes over and I begin entertaining myself. I’ve been known to make myself laugh more than once before my wife steps in and reminds me to “focus” on the task at…

  — Travel Research Online
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Publishers Corner

Sweating the details

"It's the little details that are vital. Little things make big things happen." - John Wooden

So often our business plans focus on quarterly and annual plans, eventualities so large we forget the small details of which they are made.  For example, "Customer Service" is a grand concept, encompassing a great many ideas and strategies. But in reality it is the smiles, the kindnesses, the empathy, and the concern for the well-being of the client bringing those ideas to life. It's easy to lose the details in our devotion to our grand plans, but success really is built out of the myriad small tasks making up our day to day activities. Perhaps we owe some consideration to details…

  — Travel Research Online
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One-to-One Interviews

Marcelo Bottini, Regional Director for Aerolíneas Argentinas, North and South America

The Regional Director for Aerolíneas Argentinas, Marcelo William Bottini manages all commercial and administrative operations for offices in the United States, Canada, Mexico, Caribbean, Central America, Venezuela, Peru, Colombia and Ecuador.

Mr. Bottini began a remarkable twenty-seven year career with VARIG Brazilian Airlines in 1979 working in back-office support and ultimately rising to the level of President and Chief Executive Officer. As CEO, he led VARIG Brazilian Airlines through reorganization to be recognized as the Best Airline by industry peers by successfully restructuring it after it was sold in a public auction. During nine months of intense and brutal negotiations, involving government, creditors, unions, employees, and others, a unanimous decision on the complex Recovery

  — Travel Research Online
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TRO and The Travel Institute Scholarship Program

TRO believes ongoing training is important to the health of the travel professional. Therefore, we have partnered with The Travel Institute to assist travel agents to earn their Certified Travel Associate designation. TRO will be awarding a $100 scholarship to at least one attendee of TRO webinars each webinar. If you want to be considered for the scholarship you need only to register here:

http://www.thetravelinstitute.com/troscholarship/

…and then attend TRO’s webinars. Winners will be selected and notified immediately after each webinar!


TRO Webinars: Short video based learning and training webinars from industry experts and suppliers.





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