Destinations
Yorkshire Day: England's best region?
Now then, today is Yorkshire Day, a celebration of the trend-setting music, beautiful landscapes and good proper grub that can be found in God’s Own…
— The Independent
Monte Argentario: the corner of Tuscany that tourism forgot
Porto Santo Stefano, on the Monte Argentario peninsula in southern Tuscany, has been bashed about and is the better for…
— Telegraph (London)
Tours and Activities
Cycling Along the Great Victorian Rail Trail
The distractions along the Great Victorian Rail Trail are many, as the path runs through remarkable scenery: wetlands and farmland, over bridges and through valleys, past cows and Clydesdales and, yes,…
— New York Times
The World's Most Beautiful Waterfalls
From Gullfoss in Iceland, famous for its rainbows, to Thor's Well in Oregon, a mysterious water hole that seemingly delves into an abyss, these are the world's most beautiful…
— IndependentTraveler.com
Cool Place of the Day: The Ambrette, Margate
The Ambrette, perched unassumingly on the edge of Margate's Old Town in what was once an old boozer, is the kind of place you could easily hurry by without a second…
— The Independent
Cruise
The world's best mega-ship ocean cruise lines
Here are the top five mega-ship cruises that provide some of the most over-the-top experiences at…
— Fox Travel News
Fred. Olsen Cruise Line Passengers Struck Down with Norovirus are Entitled to Compensation Following Court of Appeal Ruling
The Court of Appeal has ruled that 16 British cruise passengers who fell ill onboard Fred. Olsen Cruise Lines' Boudicca in 2011 are entitled to compensation, after appeal judges uphold the original trial judge's…
— CruiseCritic.com
Transportation
Allegiant buys new planes for the first time ever
The leisure carrier announced on Friday it had reached a deal to buy 12 current-generation models of Airbus' A320 narrowbody jets. Allegiant called the order "another step towards (its) planned transition to an all Airbus fleet by…
— USA Today
Union chief says American pushing pilots to speed up flights
The pilots' union president said Thursday that American Airlines is reducing its safety margin by "manipulating" flight plans with tactics that include faster speeds. American did not respond directly to the union leader's claims. A spokesman said the airline takes safety and regulations…
— USA Today
Lodging
Hotels go after Millennials
Marriott's new Moxy is a signpost to new wave of hotels that emphasize design and…
— USA Today
The 5 best Portuguese hotels
From stylish urban stays in Lisbon to family-friendly rooms on the…
— The Independent
8 new hotels with surprising past lives
More U.S. companies are rehabbing buildings with past lives into hotels and businesses that have a bit more personality than some new-construction…
— CNN
Other and Odd
A Personal Sort of Time Travel: Ancestry Tourism
America is a nation of immigrants, and as many people age they grow interested in tracing their family heritage and group traditions back to their…
— New York Times
The world's worst holiday souvenirs
Excruciatingly awful holiday souvenirs, spotted by Britons…
— Telegraph (London)
Today in History
The Last Diary Entry of Anne Frank
From July 6, 1942 until August 4, 1944, a teenage Jewish girl kept a diary. She was in hiding with her family and others in the Netherlands from Nazis deporting Jews to concentration…
— Travel Research Online
Press Releases of Interest
Exploring The Sights And Sounds Of The Upper Mississippi River With The American Queen Steamboat Company
The American Queen Steamboat Company invites guests to enjoy the dramatic landscapes that have long inspired artists, writers and steamboat passengers on one of their nine–day voyages to the upper reaches of the Mississippi River this…
— Travel Research Online
Editorial Musings
Don't try to beat 'em; join 'em
by John Frenaye Monday August 01, 2016
It is 2016 and this new fangled World Wide Web thing looks like it may just be more than the flash in the pan that everyone predicted. If you are still holding out for the Internet to fizzle out…well, it’s probably time for your business to fizzle out. It’s the truth. The Internet has been a huge double-edged sword for the travel industry. On one hand, we use it constantly for information and to actually perform our jobs. Can you imagine doing things “the old way”? On the other hand, the Internet and the Online Travel Agencies (OTA) have taken a gigantic share of our business and repositioned it in the hands of the suppliers and new start-up companies.
The good news is that the travel…
— Travel Research Online Read the rest of this article »
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Reading Between the Lines
Zap The Gaps!: There's No "I" in "Collaborate"
"In today’s business climate we need to turn to one another, partner in every area, and depend on our associates to help us find solutions to meet our business needs.”
Zap The Gaps! by Ken Blanchard, page 10
I remember like it was yesterday, the adversarial relationship travel agents once had with each other. This was when I first entered the industry in the 80’s. Competitive agents would not talk to each other in fear of losing…
— Travel Research Online Read the rest of this article »
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Publishers Corner
Winning Business At Any Price
by Richard Earls Sunday July 24, 2016
We are a “deal” obsessed culture, and the “lowest price” mentality seems to be predominant everywhere. As business people, however, it behooves us to think cautiously about any business strategy focusing on price as a way of attracting attention to our services. Not only are we training our clients to hone in on exactly the wrong issues, we also deeply damage the integrity of our own brands in the process.
If you make the decision to compete on price and do so without a full understanding of the economics and commitment involved, some aspect of your business model is badly flawed. Yet, I've see many travel agents revel in winning business regardless of the cost. Here's a pretty solid…
— Travel Research Online Read the rest of this article »
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One-to-One Interviews
Andrew Chmura, President of Grand Slam Tennis Tours
Andrew Chmura created Topnotch Tennis Tours in 2000 before merging with Grand Slam Tennis Tours, initially founded in 1988 by Dave Kenney. In 2004, Grand Slam Tennis Tours merged with Topnotch Tennis Tours, and the entity has recently evolved to share management with a professional tennis agency: Topnotch Management. This merger has given Grand Slam Tennis Tours the ability to craft custom tennis-specific tours unrivaled within the tourism industry.
Andrew Chmura took his experience as a successful collegiate and professional tennis player and applied his insider knowledge to creating unique luxury travel experiences for tennis enthusiasts who were looking for more than just standard tour offerings. Andrew has competed on the satellite circuit, played for the…
— Travel Research Online Read the rest of this article »
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TRO and The Travel Institute Scholarship Program
TRO believes ongoing training is important to the health of the travel professional. Therefore, we have partnered with The Travel Institute to assist travel agents to earn their Certified Travel Associate designation. TRO will be awarding a $100 scholarship to at least one attendee of TRO webinars each webinar. If you want to be considered for the scholarship you need only to register here:
http://www.thetravelinstitute.com/troscholarship/
and then attend TRO’s webinars. Winners will be selected and notified immediately after each webinar!
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