Truthfully, we all have our little problems and concerns. I am fully involved with mine, and quite frankly, I just don't have the time or the interest to adopt yours as my own.

As a general rule, people like to be around people who appear to have their act together. With this in mind, here are three things to think about:

Established in 1974, Mill-run Tours prides itself on being the first US-based air consolidator. Today Mill-run continues to maintain its place as the premier company in its segment of the travel industry. Beyond airline consolidation, Mill-Run offers a comprehensive range of offerings from air travel across the globe, including tours and packages, auto rentals, and accommodation options. Their aim is to continue growing strategically while consistently providing their clients innovative travel products and unparalleled service…

by Nolan Burris
Wednesday November 11, 2015

I attend and speak at dozens of events each year, both inside and outside of the travel industry. One of the benefits is that I learn the latest jargon, corporate speak, or marketing buzzwords making the rounds.

One ominous sounding word has surfaced at nearly every event I’ve attended lately. In some cases, it was the primary topic for more than one speaker at the same conference! Apparently, the buzzword of the year is: disrupters…

by Lori Hardegree
Thursday November 12, 2015

I’m not sure what it is about travel professionals that is different from other entrepreneurs but “do I really need a web site?” is a pretty common question. I never really hear other business owners ask that question. They seem to accept it as a given, but for some reason that isn’t the case with travel agents.

The best way I can explain my answer to this question is that it’s a lot like how I answer travel clients who ask “do I really need a passport for this cruise?” Do you absolutely, positively HAVE to have one… no. Is it a good idea to go without one? NO. Should you have one? YES. Is it worth spending the extra money to have one? YES…

by Stacy Small
Thursday November 12, 2015

Whether you’ve been in the luxury travel business for months or years, one of the most important lessons to always keep in mind is that there is always more to learn. This thought crossed my mind today while I was sitting with a few of my newer Independent Contractors at the Montage Beverly Hills hotel listening to the Sabre trainer we hired to do a three-day crash course in air and hotel booking.

I learned early on in my luxury travel career that having GDS skills was key to my efficiency as a travel advisor as it allows me to address client requests at any hour; I am able to track and run reports for clients who travel frequently, and the speed with which I can…