1. Customers don’t talk to “the company”. They talk to you! “I just want to say thank you. I’m a new customer of yours and the way Susan handled my questions and solved my problems was nothing short of excellent. I wish I could receive this type of service from every company I have to deal with.”

2. Great service starts with a good attitude. Your attitude is our business. Would you like to talk to you? If the answer is “no”, it’s time for an attitude…

The National Association of Career Travel Agents (NACTA) is the foremost Travel Industry Association dedicated to providing the finest education, training, networking, and representation in support of Career Travel Consultants.

Established in 1986, NACTA was and still is the original travel association with the mission to represent the interests of individual travel consultants, gradually expanding to all professional sellers of travel. NACTA’s host travel agencies and suppliers support this growing distribution channel.

by Elizabeth Cody
Thursday October 29, 2015

Although Northern Thailand is well known on the tourist trail, there are communities that have, until now, had little or no access to tourists and the tourism dollar. That is set to change when G Adventures and its community partners in rural Thailand welcome travelers on a new trekking route, beginning November 2.