68% of lost business comes from a lack of attention. Counter this statistic by paying attention to current customers, those on your prospect list and all lost customers who you still care about.

The selling profession runs rampant with “hit and run artists." It is a costly practice. Think about it: You spend endless hours investing good money after bad trying to schedule face time with some stranger. You finally say and do what it takes to establish some degree of rapport. For any one of a million reasons, the client chooses not to do business with you, and you drop them like a hot potato. Not much logic here, folks.