by John Frenaye
Monday September 21, 2015

Babies are, well, crybabies. They cry at the drop of a hat. But as they grow, the crying becomes more infrequent and they in turn become self-reliant.  When they are teens, they know it all—just ask one!  Over the years, I have played the "macho" card and made the false assumption that I knew it all and could do it all on my own without any help.  I could not have been more wrong.

Just because you own a business does not mean that you know how to run a business. Believe it or not, there are times when you need to ask for help. Ever funded a business? Get some help. Need some solid basic advice? Maybe look to SCORE. Are your employees…

Let's get this clear once and for all: it is your business. It is your life. It is your future. You have yours and I have mine. Others have theirs. And very seldom do the twain meet.

If you want to do or accomplish something (anything), it is entirely up to you. If you want to speak to me, and you call me and leave a message, it is not my responsibility to call you back. You wanted to talk to me, remember? You must keep on calling until you accomplish your…

by Richard Earls
Sunday September 20, 2015

Most travel agents who have been in the business for any period of time can tell stories of clients who, in some manner, disappointed the agent in the  relationship. The client who took the agent's hard work and booked direct, or the client who could not be found when final payment was due. The client who goes to the airport without their documents and blames the agent. The client that won't return phone calls. The client who is upset that the agent cannot find a trip to Hawaii for 7 nights for $499. The client who discovers a cruise $50 cheaper on the internet and is unhappy. In almost every instance, however, the real root of the problem can be found in a failure of…