by Mary Jo Salas
Friday June 12, 2015

Well Summer is about to blast off and here I sit with a few free minutes during the work day as I am checking and rechecking client documents, seat assignments, and going over things to do with clients about to take off. Some like to travel in May so I’m welcoming those clients back and seeing how everything went. Does that mean that I don’t have a surge of new requests trying to leave next week? No, but I still carve time out to engage with the clients that already booked with me and making an effort to maintain that relationship.

From a marketing standpoint a new lead will cost more than retaining an existing client. Chances are an existing client will be more interested in…

This is an important concept as we all struggle to make ends meet while trying to keep our sense of humor as we make our livings. Like everything else in life, achieving BALANCE is easier said than done.  We chuckled at the notion that as we grew older (more experienced) life would get easier. No such luck!

I was reminded of a bumper sticker that read: “Don’t Believe Your Parents: Adulthood Is Way…

by Samuel Bartz
Thursday, June 11, 2015

Lauren Liebert is a Honeymoon and Vacation Specialist at Ticket to Travel, a San Jose-based travel company that specializes in customized itineraries. Lauren has been with Ticket to Travel for over a decade and makes it her goal to provide her clients with the best service available. Today, Lauren specializes in booking trips for high-end clientele. We spoke to Lauren about luxury booking and how to excel at making upscale reservations.…