by John Frenaye
Monday May 04, 2015

To me, the only thing better than feedback, is good feedback. All too often, we allow our clients to take their trips, come home, and hibernate. Often, we do not even know for sure if they really did return. So, when I get some good solid feedback, I am thrilled. And it is not only when arranging travel. We often get feedback here at Travel Research Online.

Last week, Kelly Monaghan wrote an article about host agencies and reminding people that they are (in the most simple terms) for-profit businesses and suggested that some of the marketing materials may present unrealistic expectations to a new agent. He explained that while the business can be fun and lucrative, a new agent really needs to know how…

I open up my windows, take off my blinders, and take my business lessons from wherever (and whomever) I can get them from. I have no shame and apparently, no restrictions. I am an equal opportunity lesson-snatcher. I consider today's message nothing short of brilliant.

I bet most of my readers have never bought a record or CD from Justin Bieber.

  — Travel Research Online
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by Richard Earls
Sunday May 03, 2015

Wanna shoot some hoops? Game of chess? Play monopoly anyone? Answer "yes" to any of these questions and, depending on who asked, you suddenly find yourself in a more or less competitive situation. Sometimes, a lot more competitive.  Competition is a good thing.  It keeps you sharp, it hones your skills.

It can also be tiring, draining and worrisome. Just try being a travel consultant.

  — Travel Research Online
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A visionary and expert strategist, Marie Walker has a successful track record of overseeing and directing high-impact marketing campaigns, public relations, and promotions of destination islands in the Caribbean region. A Caribbean national with over 30 years of destination tourism marketing experience, she is armed with an unparalleled passion for the tourism industry. Formerly with the Jamaica Tourist Board, Anguilla Tourist Board, and TurnStyle Marketing, Marie opened the first Anguilla National Tourist Office in North. Today she is Vice President of Marketing and Sales for the Antigua & Barbuda Tourism Authority.