by Shelli Nornes
Friday March 27, 2015

We have all felt the sting when we learned that a client we have worked hard to close a sale with ends up not booking with us. It is frustrating, disheartening and frankly, it hurts. Recently one of my IC’s called and asked “What am I doing wrong?” She had lost a few sales over the course of a few months. This most recent sale would have been a decent sized wedding group and she was devastated. The thing is, she’s a GREAT agent! She has excellent customer service skills, is knowledgeable, and has a very admirable desire to please and take care of her clients. But, I could hear the defeat in her voice as we spoke. She was so upset!

My first reaction was…

Under the pressure of day-to-day business, it will sometime sound like a good idea to “throw in the towel”... to quit. For some of you, this may very well be sage advice. For most of you, however, it will prove to be a huge mistake.

Regardless of your industry, job, position, or experience, there will be times when you will decide that a Hot Dog Truck sounds like a better career option... a welcomed change of pace... a much needed…