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Destinations
The Sound of Music: The hills are alive in Salzburg
Fifty years on, the spirit of 'The Sound of Music' still resonates in Salzburg. Paul Wade finds a few favourite things of his…
— Telegraph (London)
Top 10 Stunning Spring Destinations
For travelers seeking affordable prices, small crowds and pleasant weather, spring is the perfect time of year to…
— IndependentTraveler.com
Tours and Activities
Regilding the Gilded Age in New York
In cocktail bars, immersive theater companies and private clubs across the city, New Yorkers are keeping the decadent era…
— New York Times
UK holidays: Wild about Britain
Spring is almost upon us, and with it comes the chance to explore a wonderful world of…
— Telegraph (London)
Paris: An Impressionist art trail through the city
A new exhibition examines the life of an art dealer who launched Monet, Renoir, Pissarro and…
— The Independent
Cruise
Thomson Cruises Acquires Royal Caribbean Cruise Ship for Summer 2016
Thomson Cruises is to modernise its fleet with the purchase of a cruise ship from the Royal Caribbean International…
— CruiseCritic.com
MSC Reveals Plans for Three More New Ships
MSC has released a video revealing plans to build three more ships and named the two new classes for its new…
— CruiseCritic.com
Transportation
A cross-Channel ferry guide to France and Spain
There was a time when we all travelled by cross-Channel ferry. Maybe we should reacquaint ourselves with the art of sailing to Europe, says Nick…
— Telegraph (London)
Monday flight woes: 715 cancellations, 1,800 delays
February was a nightmare for airline passengers, with one winter storm after another wreaking havoc on flight schedule at airports across the…
— USA Today
Lodging
Luxury chalet of the week: Chalet Coquelicot, Courchevel
What kind of ski chalet does €105,000 a week get you? Pools that change colour, walls of mirrors and a nostalgic tin…
— Telegraph (London)
Hotel des Dromonts, France: Modernist marvel goes upmarket
On first inspection, the Hôtel des Dromonts might not look like a listed building. The steeply angular, shingled structure resembles a flat-topped pyramid, its quirky planes matched by interior arches and sloping floors designed to maximise views of the surrounding…
— The Independent
Other and Odd
North Korea expected to announce end to tourist ban
North Korea is preparing to lift its ban on foreign tourists, according to a Beijing-based travel…
— Telegraph (London)
6 Ways to Humiliate Yourself in Europe
Your lack of familiarity with local culture can bring you public shame. Here's how to keep it cool while…
— Smarter Travel
Snow report: It keeps on falling, but the avalanche risk rises
It has been a season of two halves. First the snow was poor, now conditions are…
— The Independent
Today in History
Dr. Seuss
On this day in 1904, Theodor Geisel was born in Springfield, Massachusetts. By the time of his death 87 years later in 1997, he had written 40 books selling more than 200 million…
— Travel Research Online
Editorial Musings
Don’t be a jack-of-all-trades
by John Frenaye Monday March 02, 2015
Face it, running a travel business is difficult. While we all have the passion for travel in our blood (and please do not let that be your main selling point—it does not differentiate you), we all have a specific set of skills with which we are proficient. Usually, and unfortunately, there are many more skills needed to effectively and profitably run a travel business with which we are…shall we say less than proficient.
Most of us are based out of our homes and do not have the luxury of a staff. When I had retail locations, my “job” was to sell the agency to clients. I was the “face” of the company and that is what I did well. We grew from a single location doing…
— Travel Research Online Read the rest of this article »
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The 365 Guide
Publishers Corner
Nurturing Your Inner Sales Person
by Richard Earls Sunday March 01, 2015
Many travel agents dislike the word "sales"- our vision of sales and the sales process is jaded and we see it as less than authentic. In fact, many view sales as nothing other than manipulation. As a result, sales is often neglected as a part of the basic training that travel agents take on in their practice. Yet is is possible to understand sales in another context, one of helpful assistance. The best sales people are involved in an effort to meet needs and achieve dreams. Travel consultants who view sales this way approach their clients from a perspective of passion and enthusiasm. The quality of their effort begins on the inside, but it shows outwardly.
For a sale to happen, both you and your client…
— Travel Research Online Read the rest of this article »
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One-to-One Interviews
Interview with Kier Matthews, VP of Sales at Europe Express
Kier Matthews is the Vice President of Sales at Europe Express, where he is responsible for travel agent sales. Prior to his job at Europe Express, Matthews was a Manager of Member Sales & Service at Virtuoso, the travel industry’s leading luxury travel network. While at Virtuoso, Matthews was an integral part of the network’s social media engagement. He conducted seminars for travel agents and suppliers on how to use social media to grow their business, as well as help establish Virtuoso’s corporate social media policy.
Travel Research Online (TRO): What initially lead you to pursue a career in travel?
Kier Matthews (KM): I wanted to work in this industry from the time I was a teenager. I traveled…
— Travel Research Online Read the rest of this article »
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